Garbled reception

Redletters
Newbie

Zip code 28584

we have a signal booster in our attic and cell service inside our home has been fine for 4 years. A month ago, we started having issues with garbling while talking on our cell phones. We purchased a new phone as recommended by sales rep but are still having the same issue. What is the issue and what can be done about it?

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SynthpopAddict
Champion - Level 3

I'd check to see if the signal booster is still compatible with Verizon, as network upgrades/changes could have obsoleted the booster, or it might be going out.

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I'm not a Verizon employee, just another customer trying to help.
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