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I am trying to login to Disney+ but it's asking me to pay. On my MyVerizon account it says the subscription is active, but when I try to go to Disney, it does not work. This Disney+ bundle is covered by Verizon but when trying to log in to Disney+, it asks me to sign up for the Disney+ bundle. Any advice is appreciated.
We would love to help. I have provided a link with the steps on how to add and register for the Disney services. If you already have the service on your bill, you likely just need to register. Please review the link, and if you have more questions we are always happy to help.
https://www.verizon.com/support/disney-bundle-faqs/#relatedlinks
-Anthony
None of this advice solves the issue.
We didn’t hear back from you, so just checking to see if you still needed any assistance. If so, we’d want to continue via Private Message to focus more specifically on your account. Please contact us this way if you still need support.
-John
Start a new topic or ask questions in the open forum.
