Damaged phones accepted?

Mfvs19781
Newbie

I  have been getting emails and texts about the current promo going on with the iPhone 17 phones.  The ad is unclear what is the trade-in will Verizon be accepting phones with cracked back screens?

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vzw_customer_support
Community Manager
Community Manager

Hello Mfvs19781, we'd love the opportunity to provide you with clarification about the promotion and trade-in discount. I will send you a private message to help you look into this. 

-Art

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vzw_customer_support
Community Manager
Community Manager

Knowing all the details of a promotion is important and we want to ensure that you've been provided that information. We sent a PM so we could take a look further with you as each promotion requirements vary. If you still need help, please respond to our private message.

Here is a link to our Apple Lineup, you can also see deals on the devices here and the requirements to meet eligibility.
https://www.verizon.com/smartphones/apple/

Our website will provide all important details regarding our active promotions. If anyone has additional questions, a great resource is https://www.verizon.com/support/device-deals-faqs/

 

-Katie

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