Return Label

Mythcalledlove

Need return label so I can send phone back. Have called numerous times and each time have been told we're sending you a label. Had trade in that I cancelled and need to send new phone back. Took into store they said all I can do is exchange my phone for another phone which doesn't mk sense to me. I just need a label that's all and I'm getting the runaround and it's frustrating. I wish someone would help me.

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

You can print the trade in label from on the trade website. Just enter the submission id and then you can request to print the label.

 

https://www.verizon.com/sales/digital/tradeinstatus.html

-Kristen

0 Likes