Upgraded my device purely because I received an estimated trade in value. Verizon received my device and I quote in "GREAT CONDITION". Guess what?! I ain't getting nothing....so Verizon customers BEWARE. Don't bother participating and just keep your old phones.
Hello, sb56. Help is here as you deserve answers. Please tell me more. Did you receive any communication on why the trade in credit wasn't applied? Which promotion were you submitting the trade in for?
-Natasha
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