Trade In Practice

[NeventhSin]

Thanks for wasting my few hours Verizon. 

Initial offer would says for instance "Upto $1000 credit for Trade-In" means not necessary full amount of $1000 which is pretty common., but after providing IMEI and device condition, it still shows Trade-In value : $1000 for almost all of old devices such as iPhone15/14/13/X/6S towards latest iPhone 16 Pro. It was too good to be true for $1000 of credit if I trade-In iPhone 6S towards new iPhone 16 Pro, but I kept continue and provided credit card details, signed initial contract, put SSN# for credit check etc JUST BECAUSE SUMMARY was still showing $1000 of credits costing $0.00 for new iPhone 16 Pro. Long story short, after going through all the hassle, they flipped and no longer interested to award $1000 off from trade in iPhone 6S. Glad there's a 45 days free return but why should I trust a company for 36 months if they flip within an hour? I rather stary with my current service provider cuz they've never flipped in 8years. I DO PAY ATTENTION on each and every step, read through contract. Yes, Initial quote and final quote should be same as long as no changes being made.  

[TenDeuceOffsuit]

Never do anything online unless you want to be fully responsible for both system glitches and reading fine print.  Go in store so they're responsible for both. 

Second, promo discount values almost always depend on the plan you choose, not always, but almost always.  That device is STILL eligible for up to $1,000 off a new pro or pro max on NEW lines on any plan, for example. 

Verizon, and all carriers (who's promos for new lines are almost always identical anyway) are VERY interested in new lines and would never take away your advertised trade in value if it means losing your new line. 

You wrote a lot of words, but what actually happened during your online transaction has only 2 potential causes: 

1) Super rare system glitch. 

2) User error (the cause of 99+% of user complaints).

Never order online and enjoy the day! 🤗