Trade-in issue
Bootou
Enthusiast - Level 1

Where I live in lake county I went to do their supposedly deal of trade in your iPhone or Samsung well I tried this and they have taken my iPhone to trade in for their advertised deal they had turned around and only did $4 for my iPhone after first telling me a thousand then switched up and said $400 and after deal was done basically they changed it to $4.

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vzw_customer_support
Customer Service Rep

Hello, Vzwtrsh, I'm sorry to hear you're running into an issue with your trade-in. We can help check what's happening with your trade-in value. So we can best assist, we will be reaching out via Private Message.

-Lauren

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