Trade in
Bearded_marine
Enthusiast - Level 1

Sent 2 phones back with UPS, with the label they provided for a trade in. I am now being charge $400 for them never receiving one of them. If this isn’t resolved I’m headed to AT&T. 

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vzw_customer_support
Customer Service Rep

We're terribly sorry for the issues you are encountering. Do you have the tracking number? 

~Ivone

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