How to Backup Verizon Cloud files to pc

Soyjoctavio
Newbie

How to backup all Verizon Cloud files to a  portable SSI drive?

0 Likes
1 Solution
JasonB_VZ
Verizon Employee

Download and use the Desktop App for Verizon Cloud (v24.5+). Log in with your MyVerizon info and you will see in Device Management a 'Download All' button for each device you used to save content to the Cloud (If you are the owner of a Shareable Plan you can not download content from members, only your own).
Due to current limitations you can only save to the C: drive (or Prime drive). From there you may use a file manager app to transfer content to another drive location internal or external, as well as a new on-line service.

View solution in original post

2 Replies
vzw_customer_support
Customer Service Rep

You can download all of your content onto your computer or directly to an external hard drive by following the steps listed in the following link: https://www.verizon.com/support/knowledge-base-79147/ If you have any issues, please provide us with more information such as your OS and we can try to get you more detailed steps. 

~Jesse

0 Likes
JasonB_VZ
Verizon Employee

Download and use the Desktop App for Verizon Cloud (v24.5+). Log in with your MyVerizon info and you will see in Device Management a 'Download All' button for each device you used to save content to the Cloud (If you are the owner of a Shareable Plan you can not download content from members, only your own).
Due to current limitations you can only save to the C: drive (or Prime drive). From there you may use a file manager app to transfer content to another drive location internal or external, as well as a new on-line service.