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Before You Call Customer Service, Try these Self Serve Options First.
Sometimes the fastest solution is right at your finger tips! The My Verizon App and our online Support Hub makes it easy for you to manage your account, make updates, and troubleshoot issues anytime at your convenience. Whether you are checking your bill, updating account settings or troubleshooting a problem, you can…
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From LOL to “Understood the Assignment”; A guide to Today’s Text Slang
Remember when “LOL” was the wildest thing in your messages😂? Those were simpler times. Texting has since evolved, & if you are anything like me – the new texting language just seem so tricky and confusing but cool. Whether you're 15 or 50, it can feel like you need a translator or texting dictionary just to keep up! No…
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Total Wireless Is Hiding FIFA World Cup 2026™ Tickets In Plain Sight
These street flyers might actually be your ticket to the FIFA World Cup 2026™ Media contact: Alison Hemmings, Lindsey Cohen As excitement builds for the FIFA World Cup 2026™, Total Wireless is taking an unexpected, community-first approach to connecting fans with one of the biggest sporting events in the world. Rather than…
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Connect, Share, Solve : Join the Conversation on Verizon Community!
The Verizon Community is more than just a forum. It’s a space where customers can connect, share knowledge, and get help from people who understand Verizon products and services. It's also designed to make support easier and more collaborative. Whether you are asking questions, sharing knowledge, or simply reacting to…
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A million hearts connected: Celebrating a milestone of peace of mind with Verizon Family
By George Koroneos Verizon Family is your all-in-one safety hub for families on the move. From teens driving solo to children and grandma walking home, the service provides location sharing, arrival alerts, and digital boundaries. Soon, you will also be able to manage Gizmo Watch, Verizon’s phone-free smartwatch for kids,…
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Vox Creative, Verizon, and Roku to Premiere Soccer Meets America Ahead of World Cup
Media contact: Sara Eljouzi / sara.eljouzi@verizon.com This three-part documentary series explores the rise of soccer and will premiere in May Discover the tech powering FIFA World Cup 26' Vox Creative, Vox Media’s award-winning brand creative studio, in association with Verizon, the Official Telecommunications Services…
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A next-generation phone for the next era of AI: Samsung Galaxy S26 series is coming to Verizon
Get ready for the Samsung Galaxy S26 series at Verizon, featuring the Galaxy S26, the Galaxy S26+ and the high-performance Galaxy S26 Ultra. Whether you’re using Galaxy AI to instantly pull up your kid’s doctor's appointment or toggling the innovative built-in privacy screen on the Galaxy S26 Ultra to keep specific app…
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Just Checking In, Whats New In the Community?
Hey Everyone! We're excited to see many of you back and exploring now that the Community has been open for a bit. If you're just joining us, welcome! If you've been here for a while, we appreciate you sticking with us ❤️ There are a lot of new things to explore, starting with reactions. You can now share how you really…
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The Verizon Super Bowl LX Playbook: A Championship Experience for Every Fan
Media contact :Elizabeth Angley Elizabeth.Angley@Verïzon.com / Karen Schulz karen.schulz@verizonwireless.com As the "Official 5G Network of the NFL," Verizon is the engine behind the game. For Super Bowl LX, we’ve built a high-performance network strategy designed like a championship roster. From kickoff to the final play,…
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The Community is Back! We Want to Hear from You!
The Community is officially open again, and we couldn't be more excited to have you back! This space is for you to connect, share ideas and explore topics that matter the most to our community! We want to hear from you! 1.What topics would you like to see discussed over the next few weeks? 2.What would you like to learn…
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Happy Holidays!
Thank you all for being such an important part of our Community! We truly appreciate your engagement, feedback, and support throughout the year. Stay tuned—-Exciting enhancements are on the way! Wishing you all a joyful Holiday season!
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What to Do While the Community is in Read-Only Mode
The Community may be temporarily read-only, but you still have plenty of ways to stay informed, get help and explore what Verizon has to offer! Here's a quick list of things you can take advantage of while we finish up behind the scenes: Need Support? You still have Options. Even though posting is paused, you can still:…
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Verizon offers flexible payment arrangements for Federal workers, military, first responders.
Affected members of the U.S. Military, Coast Guard, Federal First Responders and other employees will not see Verizon services impacted during government shutdown Media contact: Adria Tomaszewski/adria.tomaszewski@verizon.com Rich Young -973-943-7209/ richard.j.young@verizon.com NEW YORK – Starting October 14th, members of…
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Verizon to be the first carrier to offer the new AI-powered Meta Ray-Ban Display glasses
Revolutionary AI glasses will be available to Verizon customers, offering a new way to stay connected on the go. Media contact- George Koroneos | George.Koroneos@Verizon.com Verizon announced it will be the first wireless carrier to offer the revolutionary new Meta Ray-Ban Display AI glasses, unveiled last week at Meta's…
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New iPhone 17 lineup and iPhone Air now at Verizon: 5G power, incredible trade-in offers and savings that add up
New & current customers can get the latest iPhone models on America’s largest network with the fastest and most reliable 5G and 3-year price-lock guarantee Media Contact: George Koroneos -George.Koroneos@Verizon.com Verizon is your home for the latest iPhone models, with incredible choice, savings and flexibility on the…
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Watch Verizon Unplugged with Mel Robbins - five tips for achieving phone-life balance as a family
Verizon Executive Vice President and Chief Marketing Officer Leslie Berland sat down with best-selling author and behavior change expert Mel Robbins to share five powerful tips on how you and your family can build a healthier relationship with your phone.
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Verizon Gears Up for Back-to-School with a Weekend of Savings, Expert Advice & Essential Tech for Families.
Visit any Verizon store for free devices, discounts, and digital wellness tools. Media contact: Steve Van Dinter steven.vandinter@verizon.com NEW YORK – As families prepare for the new school year, Verizon is launching a month of unmatched value and digital wellness support, kicking off with Verizon Family Weekend on…
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Verizon offers Samsung’s thinnest-ever Galaxy Z Fold7 and redesigned Z Flip7 at huge savings
Samsung’s cutting-edge new folding phones now available on America’s Largest Network with the Fastest and Most Reliable 5G Media contact- George Koroneos / George.Koroneos@Verizon.com * Get a Galaxy Z Flip7 on us, or $1,100 off a Galaxy Z Fold7 with Unlimited Ultimate and eligible trade-in on select manufacturer devices.…
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Verizon Launches New Military Benefit, Providing Even More Flexibility
Media contact : VZsegmentsnews@verizon.com Eligible military customers now benefit from new temporary service suspension options and other exclusive offers as part of a new standard in customer experience set across Verizon’s family of brands. Español NEW YORK, N.Y. - Building on its commitment to the military community,…
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Life-Saving Tech: How Verizon is Helping New Orleans Prepare For and Respond to Floods.
Using 5G-connected flood sensors and community-driven solutions, the Verizon Disaster Resilience: Flood Sensor Initiative is helping New Orleans fight back against devastating storms. Brandon Wong (center), Hyfi CEO and co-founder, shares flood sensor data onsite in New Orleans. Photo: Eli HIller. For most people, a rainy…
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How to use Verizon Family to monitor your child’s texting activity
This Blog explains how Verizon Family can help you identify patterns that lets you know when to get involved. A family tech expert shares tips on text monitoring. This article is contributed by: Sarah Kimmel Werle. Parents always want to know what’s going on in their kids’ lives. We ask, “How was school today?” and often…
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Discover Verizon's New Home Internet & Amazon Offers!
Looking for a reason to get new internet service? We have great News!! Verizon has you covered with a limited time offer that delivers not just fast and reliable internet, but an extra perk to go along to sweeten the deal! Why Settle for Just One Perk? New customers can now score an Amazon gift card up to $250. That's…
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Verizon Is Adding More Value for Customers
We have great news for all customers! Verizon has introduced 3 ways to add even more value for customers! On April 3rd, Hans Vestberg made a ground breaking statement that marks the next phase of Verizon's consumer business transformation. Verizon is aiming to redefine its relationship with customers, by combining our…
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Stay Connected 24/7 with Wi-Fi Back up
In today's world we rely on Wi-Fi for everything-- from work meetings to streaming our favorite shows and even staying in touch with our love ones. So what happens when your internet all of a sudden fails and you're suddenly left without Wi-Fi? This is where Wi-Fi Backup comes in. Whether its a internet outage, technical…
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Verizon's First Ever Superbowl FanFest!
For the first time ever, Verizon will be transforming stadiums and venues in select cities across the country into a nationwide FanFest on Super Bowl LIX Sunday-- exclusively for Verizon customers! Fans will have field and stadium access, at stadiums such as MetLife, SoFi Stadium, Nissan Stadium, Empower Field at Mile High…