My Verizon App in Spanish not English

debz1961
Newbie

I have confirmed that my default language on my iphone is English and my communication preferences on my Verizon account is English.  I have deleted and reloaded the App several times, each time it shows up in Spanish.  Please help.

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SynthpopAddict
Champion - Level 3

I found this article on the website about how to switch the MVA to Spanish, but would guess it works to get English too - there's a change to the app settings based upon your app store account.

https://www.verizon.com/support/knowledge-base-217997/

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I'm not a Verizon employee, just another customer trying to help.

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2 Replies
vzw_customer_support
Customer Service Rep

Hello! Having the correct language is important, and we're here to help. We're sending you a Private Note for support. 

-James

SynthpopAddict
Champion - Level 3

I found this article on the website about how to switch the MVA to Spanish, but would guess it works to get English too - there's a change to the app settings based upon your app store account.

https://www.verizon.com/support/knowledge-base-217997/

-------------
I'm not a Verizon employee, just another customer trying to help.