Change to media in Conversations Notification
ellev
Enthusiast - Level 1

Did anyone else receive the notification from Verizon that says “Change to media in Conversations.” “Starting on Oct 20th, you will no longer have access to search for media files directly through the Message+ Application.

Does anyone know if the media will be accessible in another location? Also is there a way to save all the media without having to save the media, file by file? 

Thanks!

Re: Change to media in Conversations Notification
vzw_customer_support
Customer Service Rep

Hello! We understand the importance of having access to your media files and would like to review options. I'll be sending you a Private Note, please reply to it, so we can get started.

~Maria

Re: Change to media in Conversations Notification
Super_Nova
Enthusiast - Level 1

Hi,

Can you please clearly define what 'media' is?  Is media pictures, videos, or is media a text message? Example, if I search for 'Address'  in Message+  is word search being disabled?

Can we roll back to an earlier version of M+?

Tags (1)
Re: Change to media in Conversations Notification
vzw_customer_support
Customer Service Rep

You have a great concern. Media, usually refers to multimedia format. Multimedia has the following characteristics: 

  • Text length: Up to 5,000 characters
  • Images (including animated) of up to 410KB

~Ivone

Re: Change to media in Conversations Notification
Lifecoachjane
Enthusiast - Level 2

This concerns me, as I have some very important conversations saved in my texts that I cannot lose!! Please help me!

Re: Change to media in Conversations Notification
Ptupta85
Enthusiast - Level 1

I need help with this too! I have important information on here.  

Tags (1)
Re: Change to media in Conversations Notification
adyyar
Enthusiast - Level 1

So how will I attach media files to text messages. 

Re: Change to media in Conversations Notification
adyyar
Enthusiast - Level 1

yes, and I cannot find any other information about this notice.

Re: Change to media in Conversations Notification
Dizza710
Enthusiast - Level 2

I got it today and I'm concerned. I hope we get answers. I use this feature a lot to refer back to certain things and not have to scroll through entire text threads.

Re: Change to media in Conversations Notification
Dizza710
Enthusiast - Level 2

Please send the reply to me too! I would love to know more