How do I disable integrated messaging?
CP1234567
Enthusiast - Level 2

How do I disable integrated messaging? Menu>Settings>Unsubscribe does not exist in my app. Live chat support could not figure it out. The FAQ on the website leads to the same wrong, outdated instructions.

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16 Replies
vzw_customer_support
Customer Service Rep

CP1234567-


I know how important it is to manage your Integrated Messaging.We can certainly help you remove this feature from your accont or you may also remove it from your My Verizon at www.vzw.com/myverizon


Let us know if you have any other questions or concerns.


CarmenT_VZW


Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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CP1234567
Enthusiast - Level 2

Yes I wood like to remove it. Please explain how. The instructions I've seen so far do not work.

Thank you

Sent from my iPhone

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vzw_customer_support
Customer Service Rep

I'm happy to help you with this service, CP1234567. Which model device do you have?


DionM_VZW

Follow us on Twitter @VZWSupport


If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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CP1234567
Enthusiast - Level 2

iPhone 5

Sent from my iPhone

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vzw_customer_support
Customer Service Rep

Thanks CP1234567 for the information. Have you tried to remove the app? To remove (close) an app, touch and hold the app image then swipe it up and off the screen. Let me know if you need more assistance.


EdwinW_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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CP1234567
Enthusiast - Level 2

Removing what app? The Verizon app?

Sent from my iPhone

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SuzyQ
Community Leader
Community Leader

You might try disabling it and then enabling another texting app or the stock messaging to use in place of integrated messaging.  I didn't see a way to uninstall it from my Android phone - I could disable it and then choose the stock messaging as my default message program.

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CP1234567
Enthusiast - Level 2

I am using the standard messaging that comes with the IPhone, I just don't want my messages stored on Verizon's site.

Sent from my iPhone

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CP1234567
Enthusiast - Level 2

I am using the regular I phone text messaging I have always used. The standard text messaging that comes with the phone but now my texts are being stored on Verizon's website which I do not want. That is all I am looking to disable. Do you know how?

Sent from my iPhone

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CP1234567
Enthusiast - Level 2

Yes I wood like to remove it. Please explain how. The instructions I've seen so far do not work.

Thank you

Sent from my iPhone

vzw_customer_support
Customer Service Rep

CP1234567-


Your privacy and security is our number one priority.  You said you're only using iMessages when sending text.  When you're on our website are you seeing your text message content?  We do list the date, time, and mobile numbers messages are being sent to for each line on the account.  What information exactly do you want to have removed?


EmmaM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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CP1234567
Enthusiast - Level 2

On your website I see my text messages and all the content in them. I see everything I write and who I write it to. This is so odd why doesn't anyone seem to know what I'm describing?

Sent from my iPhone

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vzw_customer_support
Customer Service Rep

Do you have Verizon Messages + app on your phone? If so that is why you are seeing the messages on your computer.  Please uninstall Verizon Messages + and you will be set.


AllisonC_VZW Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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CP1234567
Enthusiast - Level 2

Thank you but that wasn't it. I was able to find the unsubscribe link now but I had to do it from a computer not the phone.

Sent from my iPhone

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vzw_customer_support
Customer Service Rep

I'm glad you were able to find the resolution you needed, CP1234567. If you need any further assistance check out www.vzw.com/support for some other fantastic FAQs.



JenniferH_VZW



Follow us on Twitter @VZWSupport If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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CP1234567
Enthusiast - Level 2

And to answer your question I don't want to see the content of my messages on the website. Numbers dates and times is fine but I don't want to see every word on the website that I write or someone writes to me.

Sent from my iPhone

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