Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
How do I uninstall Message+?
crepuscular
Member

How do I uninstall Message+ from Windows 10? It doesn't show up in Add/Remove Programs and I can't find it in Program Files or Program Files (x86). It doesn't show up in Revo Uninstaller either.

Labels (1)
Tags (2)
0 Likes
Re: How do I uninstall Message+?
jav6
Leader

On my desktop running Windows 10, right clicking on the Windows icon (lower left) and selecting Apps and Features does show the Message+ installed app:

Looking at the Properties of my Message+ app desktop shortcut, I find it located at: "C:\Program Files (x86)\Verizon\Verizon Messages\WinVMAClient.exe".

What version of the desktop Message+ app do you have installed and how did you install it?

...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: How do I uninstall Message+?
vzw_customer_support
Customer Support

crepuscular,

 


I'm sorry to read that you're having some trouble removing the Verizon Messages +. I'm here to help make sure we get this accomplished. You mentioned Windows 10. I just want to make sure we're on the same page with everything. Is this a computer & if it is, what make/model computer are you using?


I did find this helpful link straight from Microsoft that details how to remove a program. Please click here: https://support.microsoft.com/en-us/help/4028054/windows-10-repair-or-remove-programs Does this link help at all?

 

 

Alicia_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: How do I uninstall Message+?
ChuckG2
Member

That article didn't help one bit.  The app doesn't show up in the apps and features pages but everytime I try to install it again it says it's already installed.  I want to clear it off my computer completely.  Tired of messing with it.

0 Likes
Re: How do I uninstall Message+?
ChuckG2
Member

I also got a text message, purportedly from Verizon, that said I 
"VZW Free Msg:  NOTICE - Action required By October 1, 20201.  Verizon has detected an older Windows Message+app on one or more devices that will need to be upgraded."  I clicked on the link but it asked me to shut down security to upgrade to the latest version.  Sounds a bit fishy.

0 Likes
Re: How do I uninstall Message+?
jav6
Leader

@ChuckG2 wrote:

That article didn't help one bit.  The app doesn't show up in the apps and features pages but everytime I try to install it again it says it's already installed.  I want to clear it off my computer completely.  Tired of messing with it.


What if you left-click on the windows icon (bottom left), does Message+ show up there?  Could be it wasn't uninstalled cleanly/fully and left files behind that the new install sees and doesn't like.  What version of M+ did you have installed previously?  This thread is three years old and Win10 M+ has been unsupported  and unavailable in the Microsoft Store for over a year.

...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: How do I uninstall Message+?
jav6
Leader

@ChuckG2 wrote:

I also got a text message, purportedly from Verizon, that said I 
"VZW Free Msg:  NOTICE - Action required By October 1, 20201.  Verizon has detected an older Windows Message+app on one or more devices that will need to be upgraded."  I clicked on the link but it asked me to shut down security to upgrade to the latest version.  Sounds a bit fishy.


Several/many users have received the error message 'outdated version on primary device' or similar when attempting to install the new Win10 M+ v3.0.0.  Some, including me, have found that uninstalling (backing off updates of) the M+ app on the primary device allows the Win10 version to be installed.  Then the M+ mobile app can be upgraded to current version without losing messages.

...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: How do I uninstall Message+?
vzw_customer_support
Customer Support

We know how important it is for everything to be set up the way you need it. Was the Message+ app preinstalled on your device when you purchased it?

*Ellisandra

0 Likes
Re: How do I uninstall Message+?
acraftylady2
Sr. Member

Being as it's a PC with windows 10 I doubt it was already installed out of the box.

0 Likes
Re: How do I uninstall Message+?
aredub
Member

I was receiving the same messages from VZW about M+ going away. When I tried upgrading (after disabling my antivirus) the process failed. I spent an hour on the phone with tech support, who said there is NO department at VZW that handles this product line! (She then transferred me to a support line for Frontier Communications!!) I finally figured out how to remove both M+ and Verizon Messaging and was able to install the app from the MS store. This was about a 4 hour process. What a pain.

0 Likes