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Message+ On Windows 10 Stopped working

As of three days ago, I can no longer received messages on on desktop. MyAndroid phone and iPad can send and receive. Reinstall did not fix the issue.

The messages displayed in the Verizon Windows interface for my phone are also incomplete, matching the recent outgoing but no recent incoming so the problem may not be the app (which is probably using that interface) but how Verizon is communicating with a Windows environment. Maybe some Wondows update requires a Verizon adjustment.

Comments

Verizon_Support

We're sorry to hear this, GEOTOB80. We appreciate your feed back in regard to this issue. CecileC_VZW

jemexceed

Any fix to this issue? I am also having the same problem.

bldegle2

Verizon support so far has not been able to figure this out. Mine stopped working on August 9th, with the exception of one customer (ironically, an IPhone user).

In my case, I went back three years checking my messages, nary a problem except for an occassional hiccup.

Then, bam, it just stopped working. Immediately I uninstalled and reinstalled, still nada.

Hmm, been at the Forums ever since. There is one main forum thread (now 19 pages long) that contains many suggestions. As far as I know, there has been no 'Eureka' moment for resolution.

Good luck in your quest...

David_Ra

Same issue here. Mine stopped receiving incoming messages probably around 8/10/19 (after years of use with no issues). Tried reinstalling with no luck. Looking for a fix, Verizon...

TiredOfVerizon72

Verizon knows that there is an issue. They just refuse to address it. Instead the give the paying customers the run around. Man up verizon and fix the problem.

cgmendla

Same problem here. Message+ doesn't work with windows 10.

In addition, THEY DON"T OFFER A WINDOWS 10 VERSION ON THEIR SITE at https://www.vzmessages.com/introduction/index.html

On top of that, the web based app is a piece of junk. I have MISSED CRITICAL COMMUNICATIONS because it timed out and didn't send the message.

THIS IS A DISGRACE. Verizon is in the business of communications and they can't figure out a simple app that will work with Windows 10.

jav6

If you log in to https://www.verizonwireless.com/my-verizon/ and select Account from the drop-down on the upper right there will be a Text Online option which gives you the Win10 download link. VZW Support on this forum has been stating that the Win10 app is being removed and maybe they're referring to that link you were trying to get it from. Win10 Download.jpg

Verizon_Support

cgmendla, the Message+ Verizon Messages - Windows Desktop application is not compatible with Windows 10 computers. The Windows messaging client for Verizon messages is being temporarily removed to prevent syncing issues. The Message+ team is aware and working on a resolution.

LorenzoP_VZW

geoho

After you click on download client Windows 10 you get directed to the Microsoft Store and there a message is displayed "Verizon Messages is currently not available."

Verizon_Support

Hello, geoho. The Message+ Verizon Messages - Windows Desktop application is not compatible with Windows 10 computers. The Windows messaging client for Verizon messages is being temporarily removed to prevent syncing issues and customers should be directed to utilize the messaging web client as a windows alternative. Here are instructions on using the Web based messaging feature: https://www.verizonwireless.com/support/knowledge-base-94861/

PedroM_VZW

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