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Message+ texts out of order

I've seen past posts (2018-2019) saying they had an issue of texts, both sent and received, being out of order within a single conversation in the Message+ app. Most were fixed by changing local time in settings to "Automatic date and time." Mine is already set that way, so that's not the issue. It makes it very difficult to follow a conversation. This happened on my Galaxy S10+ and is now happening on my S22+.

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BixbysDad

I'm having the same problem for the past week. I'm using a Samsung Galaxy S21 Ultra.

I checked the time and date setting. All good.

Verizon_Support

BixbysDad, we know the importance of staying connected with messaging and have a clear way path of your conversations. We are happy to help in any way possible. To clarify, is this happening only with Messages + or your standard Android texts as well? Is your software and app currently up to date?

*Joshua

EVR2

For me, it's only helping in Message+. Everything is updated.

crsmith2191

Also having the same problem on my Galaxy Note 20 Ultra

cjspears

I have an LG v60 and am having the same issue. I have checked for updates and checked the date and time. it is making it really hard to follow a conversation. it has literally rearranged while in a converstion and typing up a reply

Verizon_Support

Hi, there! We want to make sure this is resolved for you. Please try uninstalling and reinstalling Message+. Keep us posted on if this helps to resolve the issue.

*Breanna

GDisher

That does not work! All you do is lose your messages that way. That is not always the fix, you know. Find us a real solution. It is happening to me too on my A51!

BixbysDad

Only with Message +

Last night I unistalled the App, reinstalled, and restarted my phone.

It's still showing texts out of order.

Flyjets23

Go to Android Systems Webview in your apps and delete it. It does nothing but mess up all of your apps.

CityofSyn

I'm also having this issue. As I'm in the conversation I can see the messages being rearranged before my eyes. Anyone have a fix yet? It's been doing this for a few weeks now and seems to be getting worse

LM430

I am having the same issue on Motorola Edge Plus. I am also using Message +.

Date & time are set to automatic & all updates are installed.

Please advise what Verizon is doing to fix this issue as it's obviously a) new & b) impacting users across varying brands of phones

EVR2

It's not new. It's been happening since at least 2017 off and on. There are multiple threads going back years. I've never seen an effective fix.

Verizon_Support

Thank you for confirming. Do you know what messaging application the other user has and are they on Verizon as well? ~Roger

Verizon_Support

cjspears, we always want your text messages to work properly. When did this issue start? -Pamela

Verizon_Support

BixbysDad, for the issue experienced, please launch your Verizon Messages+ app and click on the 3 lines for the menu and choose Get Help>Report a bug. Please be sure to provide the date the issue started and if you have one attach a screenshot. This will ensure our app developers are aware of the issue and knows what devices may be impacted so that they can provide an app update with the fix.

-Genesis

Verizon_Support

We always want your Message+ texts to come in right. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.*Melissa

Verizon_Support

This is definitely not the experience we want for you when using our app. When did this begin? Has Messages+ worked correctly for you in the past?

-Lorenzo

EVR2

That does not work.

EVR2

For me, this time it started May 8. But it tends to happen yearly for at least a week or two. I switched to the Samsung message app b/c it doesn't mess them up.

KBax

I have just started having this issue in the past week. I have a Samsung S22 Ultra.

Verizon_Support

KBax,

I am sorry to hear about the issues you are having and any inconveniences this may have caused. Please confirm which messaging application you are using and that it is up to date via the Google Play Store.

-Mark

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