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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Hello
For about a month or so ago, our SMS notifications from ServiceNow stopped working for Verizon Wireless users. It appears that these same SMS notifications are being sent to AT&T users. Has something changed on the Verizon Wireless side that prevent SMS notifications from ServiceNow to not complete?
I have opened a ticket with ServiceNow and their investigation indicates that the messages were accepted by Verizon Wireless, but they're still not being sent to devices.
I have the log files. I would like someone from support to contact me so we can work on this directly.
Thank you
albertgchan,
I know how important it is for your messages to go through! Let's see how we can help resolve this. Are you sending the messages through the VText website, or directly through ServiceNow? Do you know if the texts are not going to all your Verizon Wireless customers, or only some of them?
MichelleH_VZW