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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Text Online
DIZZmd
Member

How can I prevent the "Text Online" session from ending?

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Re: Text Online
vzw_customer_support
Customer Support

DIZZmd,

 

Being able to message when you need to can be very useful. I know that's important. We're glad to help. The session for this will usually continue as long as you are actively using it. What happens when you try to do so?

 

AndrewT_VZW

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Re: Text Online
jmontieth60
Member

Yes   there is an option on the main page to stay signed in.   I just tried it today  so i am not totally sure of it working

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Re: Text Online
vzw_customer_support
Customer Support

Sorry for the confusion here. Did you enable the stay signed in part? If you did, we'll need to test it out and then let us know.

 

ErinW_VZW

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