Screen on the Rival Phone has gone belly-up. Still under warranty, so replacement phone is also a Rival.
I want to transfer the pics/video from the original phone to the new phone.
I've connected the phone via usb cable to my computer, and Windows completed the steps installing the drivers, but the phone does not show up on my computer. I've seen a similar question elsewhere in the forums where you can send them from the original phone via e-mail and get them to the computer that way. But since the screen on the original phone doesn't work, is there another way?
By the way, the media was not stored on a SIM card.
Suggestions?
Thanks.