Verizon Messenger+ for Windows 10
Mickeyess
Enthusiast - Level 2

I have just completed a Windows 10 Pro clean re-install on my desktop and cannot find Verizon Messenger+ download / install on the Microsoft App Store or Verizon web site. Has this app been discontinued for Windows? 

32 Replies
Mickeyess
Enthusiast - Level 2

I found a solution on another thread posted by dstrouse. I found that his solution worked very well, albeit not well articulated and difficult to follow. After thrashing around for a while, I succeeded.

  • Start this process on a system where Verizon Messenger+ is already installed. I have 4 such systems which are networked so this was easy.
  • Select the Start button using the left mouse button.
  • Scroll down the list of applications until you find the icon for Verizon Messenger+.
  • Right click the Verizon Messenger+ icon.
  • Select More.
  • Select Share from the pop-up menu.
  • This will open the Microsoft Store and a window labeled Share will pop-up. Select the escape key to close the Share pop-up.
  • The Microsoft Store now displays Verizon Messages with 3 dots (…) in the upper right corner of the screen.
  • Select the 3 dots (…)
  • Select Install on My Devices
  • Select the device you want to install Verizon Messenger+ on.
  • Go to your device and launch Verizon Messenger+. Your system will now synch with your other Verizon Messenger+ devices.

I want to thank dstrouse for finding this solution and give Verizon the raspberries for another customer service mess up.

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j30sailor
Newbie

This fix worked for me.

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jav6
Champion - Level 3

@Mickeyess wrote:

I have just completed a Windows 10 Pro clean re-install on my desktop and cannot find Verizon Messenger+ download / install on the Microsoft App Store or Verizon web site. Has this app been discontinued for Windows? 


Verizon Message+ Win10 desktop app has had sync issues for the past year (many threads discussing).  After many complaints, threads and posts, they removed the app from the Windows Store for download using normal procedures, with the reason being 'Verizon Message+ desktop app is not compatible with Windows 10'.  Not sure how the found solution gets around the app removal.  Verizon agents are referring customers to the web access thru a browser for integrated messaging.  There are still sync issues even with the web access method.

...Just another VZW customer...trying to offer some assistance...
vzw_customer_support
Customer Service Rep

I'm sorry to see you're having trouble when attempting to get the app again. please try this link. http://spr.ly/66041tyxi Does that help? VanetrisC_VZW

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jav6
Champion - Level 3

@vzw_customer_support wrote:

I'm sorry to see you're having trouble when attempting to get the app again. please try this link. http://spr.ly/66041tyxi Does that help? VanetrisC_VZW


@vzw_customer_support , @vanetrisc_vzw   Have you actually tried the instructions in that link yourself?   Has the Windows 10 Message+ desktop app been fixed and restored to the Windows Store?  Not.

...Just another VZW customer...trying to offer some assistance...
EMH168
Enthusiast - Level 1

Why can't we get a straight answer from Verizon on the state of their Messenger+ for Windows 10? Even a statement regarding incompatibility would be helpful instead of technical support providing users with useless solutions that waste our time! 

Pete_Mc
Enthusiast - Level 2

@vzw_customer_support 

I know they've pulled the Windows version of Message+ and I also am aware of the web option to send and receive texts - which ALMOST works...

If they're not working on an actual replacement for the Windows App, which seems like the case, can you please pass on that if they just spent a little time and created a little App that took you to the Web Link for VZW Message+ and had a little more functionality that would be GREAT.

Just being able to cleanly and simple receive and send texts from the desktop is all people really want.  You do not have to build a Win10 compatible App, just create a better web page for Message+ that does not have all the other typical VZ website links and page size.  Simple little clean webpage in a wrapper with some more functionality for the Address Book and for pulling up old text threads.

Thx

jmench74
Newbie

I resorted to using Blue Stacks...and downloading the playstore app(Android). 

Works better than the web version.

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rgm60527
Enthusiast - Level 1

Using blue stack with message+ it won't scan the vr code.  Any suggestions?

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rgm60527
Enthusiast - Level 1

I wonder if any suit at Verizon understands how annoying this is to CUSTOMERS!

vzw_customer_support
Customer Service Rep

If you need to submit feedback to the developers the app, we would recommend going to the Message+ app itself and choosing "Get Help" followed by "Report a Bug". Another way to contact them is by going the the app's section on the Play Store and finding "Developer contact" on the page for an email address of the developer. We suggest reporting any issues with Message+ to one of those sources.

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jav6
Champion - Level 3

@rgm60527 wrote:

Using blue stack with message+ it won't scan the vr code.  Any suggestions?


Does 'blue stack' work with any messaging apps?  Not familiar with what it is or what kind of device it uses.  Maybe @jmench74  has some suggestions as (s)he apparently got it to work.

...Just another VZW customer...trying to offer some assistance...
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sjblume
Enthusiast - Level 1

This doesn't work. Only Mac has a download.

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dmosser
Newbie

You are awesome. I installed the link you provided and now have a working-live updating message + app on my windows 10 machine. thanks a ton! we use this for our business so that i can monitor all the messages my boss sends/receives. life saver!!! -Dave

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rdp55
Enthusiast - Level 1

Message+ is NOT on Microsoft store?   😡 why?

 

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jav6
Champion - Level 3

@rdp55 wrote:

Message+ is NOT on Microsoft store?   😡 why?

 


If you'd read thru the posts in this and other related threads, you'd have found that there were 'syncing' issues with Message+.  It happened on the web browser access, the Windows 10 desktop version and on mobile apps.  With no resolution, the Windows 10 desktop app was REMOVED from the Microsoft store with the reason 'the app is incompatible with Windows 10'.  It however DOES work, although some sporadic messages (unknown specifics) don't get sync'ed.  The newest version (removed from MS store) v2.0.2.0 was not a downloaded install file that could be saved, but the older version (also works) v1.0.17.0 was an install .exe file that was saved.  You can download it here to try: 

 https://www.dropbox.com/s/biatyb1m6egwx1t/Win10%20Message%2B%20v1.0.17.0.exe?dl=0

...Just another VZW customer...trying to offer some assistance...
sjblume
Enthusiast - Level 1

Thank you so much!!!! My computer was stolen and have been trying for over a month to get this installed on my computer! You're awesome!

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JCW6511
Enthusiast - Level 1

You, my friend, are a prince among men! Thank you!

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Kaliaila
Enthusiast - Level 2

There are more syncing issues with the stupid web client than there ever were with the Windows 10 app.  That is a simply a bunch of garbage to give them an excuse to not support it.

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vzw_customer_support
Customer Service Rep

We are here for you, Kaliaila. What are some of the synching issues you are experiencing with the web client? 
David_VZW

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