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photos won't download or upload on messenger or messenger
ccondon
Member

photos won't download or upload on messenger or messenger+.  I get a message saying that the network is unavailable

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Re: photos won't download or upload on messenger or messenger
ccondon
Member

Yes. But someone looked at it and turned wi fi off and phone off then

turned them both back on and now it seems to work. Thank you

On Jun 8, 2017 4:32 PM, "vzw_customer_support" <forums@verizonwireless.com>

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Re: photos won't download or upload on messenger or messenger
tikibar1
Sr. Leader
Sr. Leader

Is mobile data turned on?

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Re: photos won't download or upload on messenger or messenger
ccondon
Member

yes, and a lot of data is available

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Re: photos won't download or upload on messenger or messenger
vzw_customer_support
Customer Support

Ccondon, thanks for clarifying for me. I love sending photos of my daughter to her grandmother, so I wouldn't be happy with that either. Are you only having an issue uploading and downloading pictures with the messenger application? Are you using the Verizon Message + application?

MarcusS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: photos won't download or upload on messenger or messenger
ccondon
Member

Yes. But someone looked at it and turned wi fi off and phone off then

turned them both back on and now it seems to work. Thank you

On Jun 8, 2017 4:32 PM, "vzw_customer_support" <forums@verizonwireless.com>

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Re: photos won't download or upload on messenger or messenger
vzw_customer_support
Customer Support

ccondon,

That is awesome! If you run into any further troubles please do not hesitate to reach out to us with an update.

NicoleT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: photos won't download or upload on messenger or messenger
ccondon
Member

Thank you!

On Jun 10, 2017 7:36 PM, "vzw_customer_support" <forums@verizonwireless.com>

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Re: photos won't download or upload on messenger or messenger
vzw_customer_support
Customer Support

Thank you for being a part of our Verizon Wireless family.

YeseniaV_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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