verification codes are not working

[maxx1010]

verification code sent to text message, I enter it on the verification area and it says not valid.

[MedikDave]

You're not alone.  I'm having the same issue.

[vzw_customer_support]

Oh no, let’s take a closer look into the issue with the verification codes being sent and not working properly, Maxx1010. What are you trying to process/update specifically? Have you attempted more than once to receive the verification code? Is there an error number or code with the “not valid” message?

ChrisM_VZW
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[#4 · Accepted solution]

HI Everyone,

This issue should be resolved by now. There was a server issue last week affecting the verification codes and app functionality. 

Of course, if you have issues, please let us know.

Thanks,

ALIEM@VERIZONMESSAGES

[jas24]

august 19 2021 and same problem happening to me.

[KH-Ornah]

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.