I've had an ongoing issue with being able to apply my Verizon Dollars earned by using my Verizon Visa, to my Verizon Wireless bill. No one I have chatted with or spoken to on the phone with Verizon has been able to help me. I can see the Verizon Dollars on my Verizon Visa app and on my statements, but that's where it ends.
I've been scouring the Verizon Wireless website and the My Verizon app and just don't see where the option exists. It's almost as if the two accounts have to be connected and aren't. Others have stated, in other threads, that they have been successful at applying them to their bill.
Please tell me how 😊
For Verizon Visa Dollar inquiries, contact their customer service at 866-313-9396. They will provide the support you need.
For more info, check out their FAQs: https://www.verizon.com/support/verizon-visa-card-faqs/.
~Gilbert
They will not help. They say the issue is on the Verizon end.
Start a new topic or ask questions in the open forum.
