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BSOD??

I thought my phone was rebooting itself like it's done several times in the past but when I tried to turn it on all I get is a solid blue screen. I googled this and found out that this is what they call the Blue Screen Of Death?? My phone isn't even a year old!!

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Lumia_BSOD

Any suggestions on what I should or can do?? :smileysad:

unknown

I understand this will work on the 928 as well.

http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-920-Stuck-At-Spinning-Gears/m-p/1777304#M42367

Good Luck

Lumia_BSOD

Thanks but that's not what my phone is doing. It is just a solid blue screen and nothing else. Any other suggestions??

unknown

You have to do the reset which it states in the thread, then it goes to the spinning gear. Then you follow the whole link of instructions I gave you.

http://www.nokia.com/us-en/support/product/lumia928/troubleshooter/?categories=Other,Unresponsive&showRepair=&topic=FA142818#topic

The above link gives information and solutions for the 928.

Good Luck

Lumia_BSOD

Unfortunately, per Verizon the phone is a total loss. Thanks for you help!!

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