How do I reset my device?

My Lumnia 928 froze up. How do I reset It?

Accepted answers

What I've seen most often from this commununity is to press and hold the power button and the volume-up until it reboots. If it does nothing, try power button and the volume-down

All comments

What I've seen most often from this commununity is to press and hold the power button and the volume-up until it reboots. If it does nothing, try power button and the volume-down

Verizon_Support

DPeavy we'll do everything we can to help! As ellieW suggested you can try an alternate reset by pressing and holding the Volume Down buttoon and Power Button together in effort to restart.

AshleyS_VZW

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