How do I shut off the command feature on my Convoy 3?

[musicmaster_81051]

        I open my phone and command is on without me activating it. I have tried to shut it off but nothing is working.

[vzw_customer_support]

musicmaster_81051@.,

That definitely sounds like quite the bother and we'd be happy to help. Let's gather a little more detail to get this figured out. What model of phone are we working with? To be sure, are you referring to the Voice Command options? How long has this been going on?

AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[musicmaster_81051]

         I have a convoy 3 . When i open my phone it goes to voice commands without me pressing any key.

[SuzyQ · Accepted solution]

1. From the Home screen, press MENU ➔ Settings & Tools ➔ Sounds Settings ➔ Readout.

2. Choose On or Off for these alerts:

     • Full Readout: All items are read aloud.

     • Menu Readout: Menu items are read aloud.

     • Digit Dial Readout: Numbers on the keypad are read aloud.

     • Alert Readout: Alert messages are read aloud.

`    • Flip Open & Talk: Voice Command is activated when the phone is flipped open.

     • TXT Message Readout: Text messages are read aloud.

3. Press OK to save.

From page 104 of the User Manual - http://cache.vzw.com/multimedia/mim/samsung-convoy-3/samsung-convoy-3.pdf