How do you set personal message tones for LG Extravert 2?

[hm9514]

Is it not possible? Ive clicked on it and tried to set it over and over again making sure I save it but whatever the personal ringtone is for that person thats my message tone too. If I cannot change it, then that is a major disappointment for me.

I go in and click on my contact whose message tone I'd like to personalize

I click edit.

I click message tone and I change it.

I click save.

I go back to that contact to see if it changed.

Nope, it didn't change and if it did it changed to whatever the RINGTONE was.

Which is what I don't want.

Is there any way to fix this?

If not, fine.

But that really bums me out and for those who really want a basic phone but you want to personalize it, don't get this phone.

[vzw_customer_support]

Thank you for posting, hm9514. Regarding your LG Extravert 2, and the personalized tones, are you using the default ringtones that come preinstalled with your phone, or did you attempt to download new ringtones?

NicandroN_VZW

Follow us on twitter @VZWSupport

[hm9514]

Thank you for your reply.

I downloaded or transferred to my phone my tones.

I know the defaults work with message tones.