OK, I got my wife a new phone (LG Extravert 2) and it appears that there isn't any way to get a complete owner's manual for it. If I try to download one from the Verizon website it gives me one for the LG Extravert which is a significantly different phone. (For example, the available manual lists a way to adjust screen calibration with directions to prompts that aren't even available on the Extravert 2).
The online support area is pretty much useless with the limited information that it provides.