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Nokia Lumia - Here Comes Denim Firmware

Just when you though getting Cyan released by Microsoft/Verizon was a nightmare; here comes Demin firmware set for release in Q4 2014.

Here are some of the features Denim will bring:

Speed: Never miss a moment with Lumia Camera and its fast camera startup and capture speeds. Take numerous photos with just milliseconds beyond shots.

High definition: Using Moment Capture, a long press of the camera button within the app automatically starts 4K-quality video recording at 24 frames per second. Each frame is of high image quality at 8.3 megapixels, allowing every single video frame to be selected and saved as a still image.

Intuitiveness: Get the best shot every time with Rich Capture, which simplifies picture-taking with auto HDR and Dynamic Flash. With Rich Capture, people can avoid the hassle adjusting camera settings; they can shoot first and edit and select the perfect shot later.

Quality: Capture high-quality smartphone images in low light with the latest-generation imaging algorithms.

Right now it looks like these features will be only for the Lumia Icon.

Source: Lumia Denim firmware announced by Microsoft, brings 4K-quality video and more | Windows Phone Central

Comments

wbsobe

Since we are all still waiting for the Cyan update. We will see the Denim update probably 2017? I would ask Verizon but they don't like answer questions about update implementation. Verizon.......Verizon......Verizon........ YOU S***!

rednibkram

Denim will also bring voice activation of Cortana for the Lumia Icon. If you hands are full or wet and your phone is across the room, you can simply say "Hey Cortana!" and it will be like pushing the search button.

Now, either Verizon is secretly working with Microsoft on the Denim update and they plan to skip the Cyan update alltogether, which would explain the long delay in the update, or Verizon is the WORST carrier on the planet for updates and we should all leave Verizon and go to AT&T where they know how to show Windows Phone users a bit of love.

However, if I'm mistaken and Verizon releases the Cyan update sometime within the next 4 months, I will most probably have already left and went back to AT&T before Verizon ever releases the Denim update!

primortal

That would be awesome if VZW jumped straight to WP 8.1 Update 1 + Denim but all know VZW doesn't have the intelligence for that

benigndarkness

I like looking at the different regions, and seeing that almost every carrier in every part of the world has released the Cyan update excluding Verizon and T-mobile. T-mobile is not as big a network as Verizon, and I would never use them. But Verizon should be completely ashamed that they will be one of (if not THE) last carriers to push out the Cyan update. I love my Windows Phone, and the ICON is the best one I've used yet (had 4 different ones).

Next week Apple will be having their big event, and then there will be IOS 8, which iPhone users will get at the same time as the rest of the world. Android has several big reveals coming up the week after. Microsoft just announced another update that will make 8.1 even better than it already is, and we still can't get any information on 8.1/Cyan. I feel frustrated because even if I wanted to switch to AT&T right now, the best Nokia phone they currently have is over a year old and the newest two devices announced aren't even high end phones like the ICON. So, if I want a high end phone on any carrier, it looks like I will have to switch to iPhone or Android.

unknown

Availability in North America - Nokia

No what you are seeing is North America and AT&T is the only provider listing available.

MVO companies listed also say in testing.

This is just rehashing the same posts from above.

Verizon and others will provide the update *IF* they want to and when they want to.

Complaining as I stated above will do absolutely no good.

Complaints to the FCC or FTC or FBI or CIA or OSS or interpol cannot force Verizon to update your phone.

That also goes for Androids it just will take time. Be patient.

And trust me iOS devices have not always received great updates. More frequent but read the forum on all the complaints. And the funny thing is Verizon can do nothing about the issues since Apple pushes out the updates.

BlackDimension

Couldn't agree more. I also have a Lumia ICON (upgraded from Lumia 928), and filed an FCC complaint against Verizon on this very subject. Microsoft should also be going after Verizon. I am proud of Microsoft for releasing so many major updates so quickly! What a nice change (and much needed). However, as a loyal Verizon customer for many years, I and many others are treated with no respect in regards to honoring these loyal customers. There is no excuse for lack of release of Cyan - and now we have Denim right on it's heals. MS is already working on GDR2, which would be AFTER Denim. If they release an update every 3-6 months like this, we can expect to see them in about 10 years from Verizon, right? Or are we all destined to settling for using developer preview releases because of Verizon's incompetence?

I smell a lawsuit in the making against Verizon and possibly T-Mobile if they don't' get their act together... Just wondering who will start it (consumers, or Microsoft). It's not in Microsoft's best interest to get on Verizon's bad side, but then again - sometimes that's what it takes to get something done nowadays!

Verizon is botching the chances of success for Windows Phone as an OS of choice in more ways than one... Don't get me started on their sales reps bias/obsession with the iPhone 5c and iPhone 5s over any droid or Windows Phone.

BlackDimension

Can't completely agree with you here - complaining to the FCC can make a difference. It is a method of getting broad exposure to a common complaint and problem from a company in the communications industry to the Federal Communications Commission. Zero communication from the company to it's customers, and what appears to be a bias against supporting the Windows Phone platform. I put in a complaint to the FCC and received a call from a higher up Verizon representative to talk about it. Guess what? I brought up that I was NOT alone, and he confirmed while we were talking that he was "perusing" the Verizon forums and couldn't believe the amount of chatter going on about this. He was required to submit a report to the Verizon Executives regarding the FCC complaint based on our call and the complaint being made. If you don't speak up, you won't be heard.

Is what Verizon is doing a true violation of the FCC rules? Maybe. Fact is, Verizon needs to answer to their customers and why they are remaining silent and not doing anything. There could be more going on here, and could be illegal activities within the company. What if they are found to be doing this intentionally for their own gain, or allegiance to another company (Apple, Google, etc.)?

Just saying - I complained to the FCC and got a response from Verizon directly. If enough complain, maybe - just maybe, our voices will be heard and the execs at Verizon sitting on their big paychecks might grow a brain and do something about it. We are the customer - and do not deserve to be locked into a 2 year contract with a company providing poor service regarding expected, widely publicized software updates that they are holding back. At the very least, they can communicate a timeline, plan, and reason for the delays.

BlackDimension

Intelligence? That would require functioning brain cells - which apparently are in short supply somewhere over in Verizon Executive land. Short supply might be an overstatement.

Tidbits

BlackDimension wrote:

Can't completely agree with you here - complaining to the FCC can make a difference. It is a method of getting broad exposure to a common complaint and problem from a company in the communications industry to the Federal Communications Commission. Zero communication from the company to it's customers, and what appears to be a bias against supporting the Windows Phone platform. I put in a complaint to the FCC and received a call from a higher up Verizon representative to talk about it. Guess what? I brought up that I was NOT alone, and he confirmed while we were talking that he was "perusing" the Verizon forums and couldn't believe the amount of chatter going on about this. He was required to submit a report to the Verizon Executives regarding the FCC complaint based on our call and the complaint being made. If you don't speak up, you won't be heard.

Is what Verizon is doing a true violation of the FCC rules? Maybe. Fact is, Verizon needs to answer to their customers and why they are remaining silent and not doing anything. There could be more going on here, and could be illegal activities within the company. What if they are found to be doing this intentionally for their own gain, or allegiance to another company (Apple, Google, etc.)?

Just saying - I complained to the FCC and got a response from Verizon directly. If enough complain, maybe - just maybe, our voices will be heard and the execs at Verizon sitting on their big paychecks might grow a brain and do something about it. We are the customer - and do not deserve to be locked into a 2 year contract with a company providing poor service regarding expected, widely publicized software updates that they are holding back. At the very least, they can communicate a timeline, plan, and reason for the delays.

These complaints have been coming for the past 6 years.... It does NOTHING. Manufacturers have ADMITTED they have more control than people believe to be. Manufacturers touch all the code, and give carriers OPTIONS based on what the manufacturers are willing to work with. If the manufacture doesn't want to give the option they don't have to. See Apple as an example...

You will have to PROVE the update is completed and nothing is wrong with it. You have to prove that there is incentive for carriers to not deliver the update. One can argue manufacturers don't care for updating... You'd pay the same regardless if you keep your device for 6 years or 6 months. Manufacturers on the other hand... Lose resources and money keeping their devices up to date and also don't make residual income. One the device is sold that's all they make. They need to keep people buying...

So unless you can PROVE Verizon has the update and can push it out without any adverse effects then the FCC will do nothing. It's been proven for the past 6 years with all the lawsuits and FCC filings with Android devices.

unknown

The only problem is Verizon spoke to you to placate you. I can tell you that the FCC cannot compel Verizon wireless to put any updates on your device. Search the web and there is no regulation or policy or court decision to make them do anything on updates.

You cannot have constraint of trade regarding any updates versus the device makers wanting to sell devices with different features or functions.

I will use an example in the last couple of months I purchased a new Chrysler 200s and it has a computer nav system. The dealer told me that it was up to date. However 22 days later my console alerted me to a firmware update. The update cost me $175 so I called the sales man and he said that should not have happened. But he does not have any control over the update. It is not going to hurt my car if I don't update but my weather and traffic will or may be inaccurate. I cannot blame Chrysler so who do I call? NavQ who tell me the updated disc is available at the dealership. But again one deflect to the other.

I could file a charge at a local government agency, but it does not make sense since it is not a safety issue or a recall. The same applies to updates on devices.

It worked when purchased it will work now without updates.

I wonder how many Verizon customers would take offense if the updates came faster but there was say a $100 charge to acquire it.

Something to think about.

JIce88

Elector and others,

I'm sure you have a lot of fun coming on here to play Debbie Downers to others trying to push an issue, but I have to respect the people who push issues. Verizon's silence on updates may not be a legal issue, it is certainly a customer service issue.

AT&T has already updated all of their WP's to Cyan firmware and that is something that myself and other Verizon customers are looking at in terms of our next purchase. AT&T has just as good of reception in the places where I live and work, so why shouldn't I switch carriers when possible to those who support my device of choice/purchase? Verizon simply has to ask itself if losing a single % point of its customers to their top competitor is worth their current policy of poor support/communication. I would think not, but at this point they seem to think so.

unknown

Fun? Not really

I pity folks who come here stating how this carrier provided updated OS or patches faster or who care about their customers or who post erroneous complaint information to force verizon to update any device be it Windows or Android devices.

The device when purchased came with an OS that worked. Period.

Verizon and other carriers are not obligated to do upgrades.

They provide you access to the cellular and data network

For an example, you leave for AT&T and at another do called got to have update comes along and AT&T does not give it.

Should you then simply complain as with verizon and then leave for Sprint? T-Mobile?

It is a vicious cycle.

JIce88

Elector

You are clearly telling people to not even complain about their dissatisfaction. AT&T did a great job getting their devices updated to Cyan, so why should I not switch when it becomes practical. AT&T has earned my respect, and that respect will hold till they lose it. Fortunately for Verizon I'm contract bound to them for now. It's won't be a vicious cycle if atleast on company shows a commitment to the platform.

Tidbits

Go to their forums... Understand what Elector is saying. Next time around your opinion will change. AT&T isn't always the last. Verizon isn't always either. It's a crapshoot base on which development team from the manufacturer completes their projects first.

unknown

I am not saying to complain I am saying the complaints belong on the Device Makers and the OS developers.

I am trying to tell you that you don't need any update. It was not purchased with Cyan or Denim and the phone worked

If and when any update gets to you it will be a bonus. It evidently takes time

Some carriers may be faster or slower.

Just be patient.

There is more to life than cell phone updates.

Take long walks, sit out in the yard, have fun.

Miebeling

is updating to 8.1 through the dev app worth it? i really would like the update and am tired of waiting.

BlackDimension

I just updated to Dev Preview 8.1 and installed GDR1 on my ICON today - as I was tired of waiting and figured I would give it a try. One downside I have noticed is there seems to be a bit of lag in some high graphic use games now, which I assume is due to the lack of firmware update (Cyan), or some minor tweaks that were made to the production versions. I don't know for sure though.

I think it was worth it, but time will tell if I encounter any problems. So far other than the slight lag on some games, I have not had any other problems, and am enjoying/utilizing all the new features available.

Miebeling

how long does the update take to download/install?

Msb87

I have been watching and following closely to these and other forums related to this rollout because I actually have and love my 928. I have a question for you. Why do you have such a vested interest in this topic when, from what I have been able to figure out you don't even own a Windows phone. I really don't care what happens to IPhone or Android. I have had both but like my 928 better than both combined.

If someone wants to complain via the FCC why do you care so much?. If people want to try to persuade other people to do the same then you can always try to persuade otherwise but WHY? You have no vested interest.

I agree that the FCC has no jurisdiction on updates but that seems to be the only option to get VZW to even say anything other than "Visit our news page at...." Let the FCC say that the reason is frivolous and put a stop to the reporting. Let's say that enough people did file with the FCC and VZW released the update just to get the "noise" to stop. What would your response be? Mine would be that the squeaky wheel was oiled.

I tend to think that you are doing this simply as a troll. What you do fits the definition perfectly; you have no vested interest in the Windows platform. You oppose people when you have no reason to even be reading the Windows forum other than...??? The strange part is that it is very passive-aggressive trolling. The only other thing I can think of is that you either have a connection to VZW or at the least, a fan-boy even though you say otherwise. Now I will give you the last word because I will not reply to anything else you say to me or anyone else. We will also see if the moderators come to the rescue as well and delete this or "lock" the forum. Cheers.

unknown

Personally don't care if you reply back, but will set you straight.

I don't have to own the device to comment on it. I have owned Android devices, I own iphones now, we have a Android in our household now. I have owned NEC, Erickson, Motorola, HTC, Samsung and a few others I cannot remember. So you are saying my opinion on a Windows Device doesn't matter? Let's say I go out today a buy a new Windows device, then my posts will then be credible?

My reply is based solely on the numerous posts saying Verizon has to update devices. They do not. No carrier has to give manufacturer updates. You buy a device and it works. They don't give you a card that says phone updates will be provided for life. Your device at sale is what you are entitled to.

Now if the device has an update and you receive it then it was a perk. Not a god given right to have it.

The FCC complaint site lists the categories it covers. A device upgrade is not one of them. Go there are read it.

I am simply stating these types of complaints are not grave as the overcharging on data, service issues with connectivity or billing issues.

It will only be passed on to Verizon wireless and if Verizon replies it will be with deflection. It will be a round robin since the person you speak to will say "We are aware of your situation, and the update will be forthcoming" however they are not giving any definate time frame. So that accomplished nothing. But hey complain.

Another poster was referring to patches etc. Available to computers and if Microsoft since Windows is the number one operating system built the OS properly the first time you would not need update Tuesdays.

When windows 8 came out people bought the new system. However a scant 30 days later Microsoft came out with Windows 8.1 and with that more updates. Think about it.

Now Windows is coming out with another money maker called Windows 9. Then 10, then 110 down the pike.

It is never ending.

If the Windows operating system on home computers is any indication of their phones you would be constantly on updates and of course since there is carriers in the equation the complaints will be flooding in.

I posted a analogy of my new car. The dealer said my computer onboard was fully up to date. However less than a month I believe in 22 days my console informs me of a firmware update. That update cost me $175 so who should I complain to after spending $40,000.00 on a new car?

The FTC? The Departmart of Motor Vehicles? The State Attorney Generals Office? The Consumer Protection Board? You tell me. There is no recourse. I could file numerous complaints but the reply will be it is not a safety issue and the firmware update is not actually required. Just like it is on the Windows Phone. It is a convenience update for improved functionality. Not a required update.

The FCC has address other issues with the carriers and yes rightly so. But for a convenience update no its not something they will bother with.

As long as the posters on the thread are civil why would the thread be locked or comments be removed?

Read if you want or don't want. Trolling is not happening but I am entitled to my opinions and will voice them when necessary.

Happy Friday!

rcschnoor

Elector wrote:

I posted a analogy of my new car. The dealer said my computer onboard was fully up to date. However less than a month I believe in 22 days my console informs me of a firmware update. That update cost me $175 so who should I complain to after spending $40,000.00 on a new car?

What a FANTASTIC idea. Have the manufacturers, through Verizon, charge for updates to the OS and do not require the update to be downloaded/installed. THEN people will get the update sooner as the manufacturers/Verizon will have a monetary incentive to get it out to users in a timely fashion.

Updates on computer(major updates at least) have a cost associated with them, why not with cell phones since they are basically mini computers?

unknown

I posted on another thread that the pay for the upgrade would be the way to go.

No FCC complaints and updates will go to those who pay. And you are spot on with its a money maker.

Customers pay and device makers make money. Verizon makes money. Customers can stop complaining since it will be a pay for upgrades. Then see how many upgrades start rolling out. Oh boy will they roll out

DC4000

I would absolutely pay for software updates, under the following conditions:

1 - I would not pay for an update that is obsolete. Ex, I wouldn't pay for Cyan right now with Denim announced.

2 - I would not pay for an update membership. Ex: Pay $20 a month for all phone updates. Not happening, because we will end up where we are now with delayed updates - only difference is I will be paying and still waiting.

3 - I would not pay ridiculous prices for updates. Ex: Pay $90 for update when you can purchase the entire phone online for $150.

unknown

You have some good points. I enjoyed your breakdown of how to pay.

Personally even if pay for updates were the way to go, Microsoft and others would find a way to milk it just like the constant Windows updates on the computer.

primortal

First MS/Google/Apple are not going to charge for updates, it's ridiculous. The only time if any is major OS updates like going from Windows Phone 8 to Windows Phone 9. If any of them started charging for update there would be a HUGE uproar.

Only the carriers would be greedy enough to place a charge on updates and I bet MS/Google/Apple would have something to say about that.

havermeyer

Ahhh... Elector telling people how little help there is in complaining about verizon and how poorly they perform in communicating to their customers.

Message edited as required by the

Message was edited by: Admin Moderator

primortal

Well from Nokia's own Conversation blog post you'll need Cyan in order to upgrade to Denim firmware. Thanks for the love VZW.

Source: Lumia Cyan to Denim: the feature-bursting upgrade path - Conversations : now part of Microsoft

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