Samsung Intensity III-Phone no longer downloading multimedia messages

jdubs1211
Newbie

Samsung Intensity III-Phone no longer downloading multimedia messages

It will have trouble connecting and even if it does connect..if doesnt rise above 0% in the download  Any suggestions?

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vzw_customer_support
Customer Service Rep

jdubs1211,

We want you to be able to manage your line's access to data. You are able to block your data, but certain blocks may impede functions, like multimedia texting (MMS), since that uses small amounts of data. You will see that there is an option for blocking web browsing and that will not affect your MMS since it is specifically for just the web browser.

SandyS_VZW
Follow us on Twitter @VZWSupport

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jdubs1211
Newbie

  I  unclicked ""block all data" data and the multimedia message went through...

In the past, I could have "block all data" and still receive multimedia messages

My new question is has Verizon changed its terms of service or did my phone get a software "upgrade"?

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vzw_customer_support
Customer Service Rep

jdubs1211,

We want you to be able to manage your line's access to data. You are able to block your data, but certain blocks may impede functions, like multimedia texting (MMS), since that uses small amounts of data. You will see that there is an option for blocking web browsing and that will not affect your MMS since it is specifically for just the web browser.

SandyS_VZW
Follow us on Twitter @VZWSupport

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