I have the Nokia 735 and an "icon" doesn't come up telling me I have voicemail. I can't seem to find anything in the on-line manual or in troubleshooting that addresses this problem. I have missed several voicemails and am not happy.
Have you pinned the Voice Mail app to the Start Page? If not, tap and hold the Voice Mail app an select Pin to Start.
I had done that at first but apparently it got up-pinned. Thanks.
Same here. Just realized that when my vmail box overflowed.
I did notice that Verizon sends a text to my phone when there is vmailbox activity. It appears to be some sort of prompt for the non-existent visual reminder.
Would like to activate/restore the visual.
Help please.
rcsnyder wrote:Same here. Just realized that when my vmail box overflowed.I did notice that Verizon sends a text to my phone when there is vmailbox activity. It appears to be some sort of prompt for the non-existent visual reminder.Would like to activate/restore the visual.Help please.
rcsnyder wrote:
Which phone model do you have? Some older phones had the visual voicemail removed because the system they used was obsolete and shutdown.
Lumia 735
You should verify that you have the Visual Voicemail feature on your line through your MyVerizon account online. There should be a Voicemail application on your phone. That is the application you use to access the Visual Voicemail.
Visual Voicemail? Not sure we're talking about the same thing. I'm not asking for anything but the little reminder/alert flag that I had on my old phone (Lumia 928).
Please explain.
I can definitely appreciate the need for a visual reminder on your voice mail, rcsnyder. Just to make sure we’re heading in the right direction, were you able to complete the previously mentioned steps to pin your voice mail application to your start screen https://www.verizonwireless.com/support/knowledge-base-162725/ ? When you tap the voice mail application, are you able to see a list of your voice mails and hear the messages in any order you chose or does it connect you to a call (*86) to listen? When you check your notifications, do you see a notification appearing under the “Backup Assistant Plus” title when you receive a new message?
JenniferH_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I don't have a Voice Mail application. I may have deleted it as unnecessary before fully understanding what it was. How can I get it back so as to check it out?
