I spoke with a Samsung support agent, but they could only suggest a factory restart, but my phone doesn't qualify for back-up on the Verizon Cloud. How do I fix this?
Are you sure it doesn't have bluetooth, look here. Then you just get a bluetooth computer adapter for like $20 that plugs into the USB port. I use this set up all the time to transfer files from phones. It's also showing a memory card slot or do I have the wrong phone? Mary
http://www.samsung.com/us/support/faq/FAQ00027712/27880/SCH-U450TBAVZW
http://www.samsung.com/us/support/howtoguide/N0000006/3206/16340/N/3/M/SCH-U450HAAVZW
Google backup may be something to look into and try if you have a data service plan.
I have a prepaid plan- $20 a month bundle, Unltd. texting. That's about it
Sorry :smileysad: Kathy_ganaway ,but I can't give much help on this. Can your phone use Bluetooth to save.
That's okay. And no, it cannot. Thanks for your help, though.
Try Verizon Backup Assistant (not Verizon Cloud which was Backup Assistant Plus)
This actually helped me. Thanks!
