I spoke with a Samsung support agent, but they could only suggest a factory restart, but my phone doesn't qualify for back-up on the Verizon Cloud. How do I fix this?
Are you sure it doesn't have bluetooth, look here. Then you just get a bluetooth computer adapter for like $20 that plugs into the USB port. I use this set up all the time to transfer files from phones. It's also showing a memory card slot or do I have the wrong phone? Mary
http://www.samsung.com/us/support/faq/FAQ00027712/27880/SCH-U450TBAVZW
http://www.samsung.com/us/support/howtoguide/N0000006/3206/16340/N/3/M/SCH-U450HAAVZW
Google backup may be something to look into and try if you have a data service plan.
I have a prepaid plan- $20 a month bundle, Unltd. texting. That's about it
Sorry :smileysad: Kathy_ganaway ,but I can't give much help on this. Can your phone use Bluetooth to save.
That's okay. And no, it cannot. Thanks for your help, though.
It did come with a Bluetooth, but I misplaced it a long while ago. And I am not looking to buy a new one.
And no, there is not memory card slot.
Try Verizon Backup Assistant (not Verizon Cloud which was Backup Assistant Plus)
This actually helped me. Thanks!
