Community Home
Discussions
Mobile
5G / LTE Home Internet
Fios
Military
Accessories
Entertainment
Announcements
Off-Topic Lounge
Community Feedback
LevelUp
Activities
Leaderboard
Fun Zone
Groups
KB
Help
Knowledge Hub Popular Articles
Tutorials
Verizon Community Blog
Ask the Expert
Archives
Community FAQs
Ask Verizon
Troubleshooting
Roundtable
Community Leaders Feedback
Community Leaders Lounge
Community Leaders Knowledge Base
Home
Help
Archives
Mobile Archives
Windows Phone (Archive)
Where did my minutes go?
ableruss
i have auto pay , had 20 hours of service, now i have none.
Accepted answers
Verizon_Support
ableruss, We definitely want to make sure your service is working as it should. Here are the ways you can contact us directly: www.verizonwireless.com/contactus. Where are you located (zip)? Is this for postpaid (contracted) or Prepaid service? Our Prepaid team can be reached at 888-294-6804.
TanishaS_VZW
Follow us on Twitter
@VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
All comments
Verizon_Support
ableruss, We definitely want to make sure your service is working as it should. Here are the ways you can contact us directly: www.verizonwireless.com/contactus. Where are you located (zip)? Is this for postpaid (contracted) or Prepaid service? Our Prepaid team can be reached at 888-294-6804.
TanishaS_VZW
Follow us on Twitter
@VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Help
Best Of
