My mother-in-law doesn’t believe me when I tell her that her CDMA phone is going to stop working at the end of 2019. She says that she thinks Verizon would have notified her if she had a phone that was going to be useless in 7 months. I’ve pointed out the website announcement but she is still dubious. Will Verizon be reaching out to customers in advance so they aren’t surprised on January 1, or worse yet, buying CDMA phones to replace their existing ones?