help with LG Cosmos connectivity to PC

coloradoboy
Newbie

I have the LG Cosmos. It just came via Fed Ex today.

 

It seems like a decent phone so far, but I cannot get my PC to recognize it via the USB cord.  I cannot find the driver. It does not come with a CD and I cannot find anything on the LG website.

 

With the phone turned on, I connect the phone to the PC via USB; it finds the phone, and the software wizard comes up. It searches forever to find the driver; it is never successful.

 

This PC is running XP.

 

Can anyone help with this, please?

 

Thanks.

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coloradoboy
Newbie

So where are all the techys with solution suggestions for me. I noticed that 40 people have read my post, but there has not been a single response.

 

Please help...I just want my phone connected to my PC so I can perhaps download photos and upload portable music.

 

Is this just not possible?

 

Thanks.

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cthunder067
Contributor - Level 1

Hi,

Have you tried doing a goggle search for the drivers? If that doesn't work try calling tech support.

 

http://www.lge-phones.com/lg-cosmos-usb-driver-download.html

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coloradoboy
Newbie

Thank you. I did exactly that, and the driver didn't solve the problem.

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coloradoboy
Newbie

Verizon Wireless technical support says it is not possible to transfer data between the phone and a PC via the USB cable provided. Apparently that cable is used exclusively for charging.

 

The suggested solution is to TXT each photo to my email address, or to purchase a memory card.

 

Has any user of this particular phone discovered a different solution?

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Jathm
Newbie

I installed the driver, hooked up the cable, then went into tools and clicked usb mass storage and im able to transfer ringtones and picture over very easily. 

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MadamMad
Newbie

What website did you use to download the driver? I just took a lot of pictures and there's no way in hell I'm going to text them separately. Please help!

 

Thanks

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LG_Pro
Contributor - Level 2

 


MadamMad wrote:

What website did you use to download the driver? I just took a lot of pictures and there's no way in hell I'm going to text them separately. Please help!

 

Thanks


 

You can get the LG Drivers here:http://www.lgcommunity.com/file_library.aspx  (Look in the "Drivers" Folder)

 

Do you have a MicroSD card? 

First you will need to move all of your photos over to the MicroSD card.

Next Install the drivers, and hook your Phone up to your PC  via the USB cable

On your Cosmos, go to the Settings menu and then to the Tools menu and scroll to the bottom and select "USB Mass Storage" .. Thsi will "mount" your MicroSD card on your PC under "My Computer" just like any other removable drive.  It should be something like Drive E: or F: or whatever is available.  Now you can open the new drive letter and look in the "My_Pix" folder for your pictures...  I Hope this helps...  Let me know if you have additional questions.

 

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tds
Newbie

Can you please provide us step by step instructions, as I have tried your suggestion, but didnt work for me.  Thank you  :mansad:

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acraftylady
Specialist - Level 2

Even on my ENV3 I find it a hassle to hook phone to computer.  If you need the memory card to make it work anyway why not just get a card reader?  They can be had for $10 or less around here and it's so much easier than fooling with a cord hook up.  Mary

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acraftylady
Specialist - Level 2

coloradoboy wrote:

Verizon Wireless technical support says it is not possible to transfer data between the phone and a PC via the USB cable provided. Apparently that cable is used exclusively for charging.

 

The suggested solution is to TXT each photo to my email address, or to purchase a memory card.

 

Has any user of this particular phone discovered a different solution?


Why the heck would they supply a cable with with one end as a USB plug to fit in the computer if it's not meant to do that?  Is it a separate cable or like the ENV3 where the charging plug tunrs into a cable?  Thinking about this phone for my son so curious.   Mary

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LG_Pro
Contributor - Level 2

 


acraftylady wrote:

Why the heck would they supply a cable with with one end as a USB plug to fit in the computer if it's not meant to do that?  Is it a separate cable or like the ENV3 where the charging plug tunrs into a cable?  Thinking about this phone for my son so curious.   Mary


 

The USB Cable doubles as a USB Charging cable (Charge from your computer) as well as a Data Cable for your Cosmos.  Well I guess it triples, because it is also used for the wall charger....  But the Point is it can be used for Data purposes.

If you need any assistance please let me know...  I can also be reached at www.lgcommunity.com

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Touch1123
Enthusiast - Level 3

I don't know if this is solved already but you should be able to get the phone into USB Mode by going to Settings and Tools -> Tools -> USB CONNECTION.

 

I think its either USB CONNECTION or USB MODEM

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acraftylady
Specialist - Level 2

Touch1123 wrote:

I don't know if this is solved already but you should be able to get the phone into USB Mode by going to Settings and Tools -> Tools -> USB CONNECTION.

 

I think its either USB CONNECTION or USB MODEM



Apparently not as they said they tried everything and nothing works.  Maybe it's a computer problem and not a phone problem.  Mary

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onepocket
Newbie

The cable is for charging only.  Does that make sense?  No it doesn't, and so is the fact that it supports a 16gb micro sd andit doesn't have a video or music player.  That's alot of pics to be stored.  Colorodo you need to get a mircro sd card reader/writer and a micro sd if you don't have one.  There is no way you'll need to get a 16gb card for this phone.

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acraftylady
Specialist - Level 2

I googled and found cables for it that said usb charging/data so maybe one can be ordered and used, they were like $11-$14 but would be better to just get a memory card and reader.  Mary

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onepocket
Newbie

3.* USB Mass Storage

This menu allows you to transfer

content from your phone to your

Windows® XP, Windows® 7 or

Windows Vista® PC (or vice versa)

when your phone is connected to

your Windows® XP, Windows® 7 or

Windows Vista® PC with a

compatible USB cable. Mac OSTM

and Linux OS operating systems are

not supported. You can only access

this menu when a microSD™ card is

inserted in your phone. (see page

22 for details on installing your

microSD™ card).

1. From standby mode, press

[MENU].

2. Press Settings & Tools.

3. Press Tools.

4. Press USB Mass Storage

 

I got this from LG today.

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acraftylady
Specialist - Level 2

Here is a PDF if the manual if anyone needs it.  Mary

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tds
Newbie

I feel your pain !    I have exactly the same problem.   I have read all the posts and replys, tried the suggestions, and still nothing works.   I also consider myself to be fairly computer savvy.   Once again I will ask....  Why would there be a USB connection cable included with the Cosmos phone, and yet, no ability to use it ???  (other than for charging)  This is very frustrating as having the ability to transfer pictures / videos / ringtones to your phone via your pc is part of the charm of having this kind of phone.  I will carefully consider this limitation with my next phone purchase !

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LG_Pro
Contributor - Level 2

 


tds wrote:

I feel your pain !    I have exactly the same problem.   I have read all the posts and replys, tried the suggestions, and still nothing works.   I also consider myself to be fairly computer savvy.   Once again I will ask....  Why would there be a USB connection cable included with the Cosmos phone, and yet, no ability to use it ???  (other than for charging)  This is very frustrating as having the ability to transfer pictures / videos / ringtones to your phone via your pc is part of the charm of having this kind of phone.  I will carefully consider this limitation with my next phone purchase !


You can us programs like Verizons VCast media Manager to transfer photos from your Cosmos to your PC.  Unfortunately the Cosmos doesn't support Music so that part of Media manager won't work.  All you have to do is install VCast media Manager and then launch the program and plug your Cosmos into the USB port and it should detect your pictures...  You will get a message pop up telling you that Music is not supported on the Cosmos, but when you click on pitcures they will be there.

 

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untouchablyburn

i got this phone & i tried every thing that the verizon people & everyone else said to do i still can't get music or video off pc & worst part is that the verizon people said  it could read these thing its gotten to the point that i give  up a verizon representive  told me over the phone that it could be done, next time ill know i will ask specific questions & hopefully i will be told the truth

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