The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned - something amazing is on the way!
i have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?
If you are willing to pay full retail price for the phone, then yes. Otherwise, no.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Hello hazelrose,
What an unfortunate situation! I'm sorry to hear that your current phone has stopped working. Let's see if we can find an option for you. What make & model phone do you have? Do you happen to have the extended warranty or insurance on your device?
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport
Start a new topic or ask questions in the open forum.
