my phone will not receive incoming calls, it rings once and disconnects - samsung gusto

Question

my samsung gusto 2 or 3 will not receive incoming calls, it rings once then disconnects

Snn5 · Accepted Answer

Make sure your PRL is updated by dialing *228.  Also, you might want to either visit a corporate store or call *611/CS from another phone, or master reset the phone, especially if you never have.

Master Reset Samsung Gusto 2 Gusto 3 | Verizon Wireless

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or dial *611 from your mobile phone
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