i have this phone and its starting to bug out on me. cant find it on here to buy a new one. needing suggestions on what to do since i dont want to pay full price for a new phone.
shagge,
I'm sorry about your phone! I hope to offer enough assistance to resolve your concerns. What is happening to your phone? Given the symptoms, I am able to diagnose the issue and get that fixed! Manufacturer defects are covered for 12 months after the original purchase date.
If you are eligible for a new device at at discounted price, you can click on the red My Verizon section towards the top of this page and sign in there. Once signed in, click 'Upgrade Device' next to the picture of your phone.
Please advise so I and the community can assist further.
Thank you!
AdamE_VZW
Follow us on Twitter @VZWSupport
it likes to randomly restart itself or shut off for no reason and from time to time whenever it feels like it the back button and the end button wont wanna work
I just upgraded from the Reality. In the last months I had the phone, and long after it was out of warranty, much to my surprise VZW replaced it when it started acting up--couldn't update the version, Backup Assistant quit working, and it turned itself on during charging after I had turned it off. You might check with VZW's customer support.
You can get a new one at Target or Walmart stores.
