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trying to enter contact names

I just activated a new Kazuna eTalk. my contacts all remain on my old phone. when trying to enter names on new phone, the stupid auto "guesser" keep adding letters I do not want and it will not let me change them. I have not been able to enter even 1 contact. please, is there a way to remove this auto feature and have the phone simply record what I enter? !!!~!~

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Verizon_Support

Congratulations on your new phone. I know that I can't live without my contact list, so we want to be sure you have yours available. Here is the step: From a screen where you can enter text, press the Left soft key to change the text mode. Then there is an option for Quick Text. Turn this off.

RosanneM_VZW

toadcreektom

I know how to enter contracts. the problem was the auto-fill trying to finish what I was typing and not letting me type what I wanted to. but I founf the place in settings to change it and all is well since then. however, I have several other issues with the phone. I do not like it and I want to return it and exchange it for another. I was talking to an agent who said she would call me back in a few minutes but she never did. other than that she was very nice and helpful.

Verizon_Support

We want you to love your phone, Toadcreektom. I apologize you did not receive a call back from the agent as advised. When did you purchase your device? What exactly do you not like on your phone?

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