Received error msg "attempt to send a video msg to your phone, however video format of video msg is incompatible with phone?
mg4everfree,
Help is here! We want to figure out why you’re receiving this error when trying to send a video message, so you can enjoy this feature. Let’s work on this together. What make & model phone do you have? Have you ever been able to send this video message before?
AliciaS_VZW
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If you mean your phone is trying to accept a video message some one sent you ask the sender what format they are sending it in. They will need to send in a format compatible with your phone. Maybe have them email it and access it by way of a computer. Mary
