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How do I change the automated voicemail commands to English from Spanish?
SK51
Newbie
‎04-09-2015 07:35 PM

WHen calling my voicemail, the automated system is in Spanish.  How do I change it back to English?

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vzw_customer_support
Customer Service Rep
‎04-12-2015 06:52 AM
SK51, oh, that's easy! We can walk you through the steps. Access your voice mail by dialing *86. Press # to enter your password. Press 4 for personal options. Press 2 for Administrative Options. Press 1 for General Options. Press 5 for Language.

For more details regarding Voice Mail, click http://vz.to/1CTVAjc

LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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vzw_customer_support
Customer Service Rep
‎04-12-2015 06:52 AM
SK51, oh, that's easy! We can walk you through the steps. Access your voice mail by dialing *86. Press # to enter your password. Press 4 for personal options. Press 2 for Administrative Options. Press 1 for General Options. Press 5 for Language.

For more details regarding Voice Mail, click http://vz.to/1CTVAjc

LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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