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Nokia Lumia 928 camera & video has a green screen
srollins671
Member

I just recently got my new phone and the camera was working great as I have 5 kids and enjoy taking thier pictures and uploading them so family can see however this week when I attempted to take a photo the camera went to a green screen when I pressed the side camera button. I have not dropped or done anything to damage the phone so I am puzzled as to why it all of a sudden stopped working. I have only taken maybe 30 photos so far. I even went into the setting mode under applications to the photos + camera tab and reset the camera, uunfortunatly it did not help.

Does anyone know what can be done to fix this or what may help?

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Re: Nokia Lumia 928 camera & video has a green screen
SuzyQ
Sr. Leader
Sr. Leader

Power down the phone....press and hold the power button till you get the "Slide down to power off" screen, and power it off.  Then restart it and you should be fine.  It's happened to several (check other forums.... )

It happened to mine too, once since I've had it.  A reboot fixes it and it hasn't happened since.

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