Why doesn't Verizon carry a basic cell phone for the elderly that has large numbers, with volume for the hard of hearing. All the available phones have key pads that are too small. This is unfortunate since most competitors carry such a product.
Hello kjs35!
I completely understand your question, and I have some suggestions for you! Our devices have the ability for headphones, bluetooth or wired! We also have text to speech so the user just says what they want to text and the device will type it for them! Check out all the devices here: vzw.com/products
Thanks,
ChristinaB_VZW
Follow us on Twitter @VZWSupport
I am not interested in blue tooth, wired, text to speech, etc. I need a
basic phone with large keys and a loud volume. NO FRILLS. Verizon does
not offer any such phone but competitors do. My need for one may force me
to go to another provider.
On Mon, Feb 2, 2015 at 4:49 PM, Verizon Wireless Customer Support <
We really don't want you to end up going somewhere elese, kjs35. We have a few basic phones for you to choose from that will suit your needs http://vz.to/16F5JBL. I would recommend checking the reviews from others to see which one sounds like the perfect match for you.
TamaraH_VZW
Follow us on Twitter @VZWSupport
I have the same frustration. I really think there is no one who works for Verizon who has a CLUE what those of us are asking for when it comes to phones for an elderly family member.
When I have contacted customer service reps in chat, they disconnect as soon as I don't care about the canned response they paste in of the megapixels of the camera in the Samsung phone they are trying to sell me for my 90 year old arthritic, but mentally competent, mom.
Why can't Verizon come up with a senior-specific phone to sell? Just go over to the Jitterbug website and make a copy.
I have been with Verizon since it began, and I'm trying to stay here, but I have an elderly mom whose phone I pay for, and I'm pretty close to jumping ship because of this.
As the baby boomers age and take care of elderly parents we want basic easy
to use phones. Verizon better get on board or they may realize the public
will leave their service because of the lack products they offer.
On Wed, Feb 25, 2015 at 1:33 PM, wchpeters <forums@verizonwireless.com>
Verizon doesn't make phones. Verizon can't sell what's not being made.
I agree and understand Verizon does not make phones. They sure can
contract with a supplier to purchase and offer them to their customers.
Their competitors, who also do not make their own phones, offer them to
their customers.
On Thu, Feb 26, 2015 at 10:48 AM, useless_username <
If you are referring to T-Mobile and at&t their phones are GSM. Verizon's basic phone would be CDMA. With GSM they can make ONE phone it will not only work on both but worldwide. Verizon's phone will only work on Verizon. Not much incentive for a company to make a basic phone for ONE carrier that is not likely to sell many units. 90% of Verizon's phone sells are smartphones. That number grows all the time.
Sprint is also CDMA. Maybe between the 2 carriers they would find there
would be enough people to make it worth their will to develop a basic phone
for the elderly and children
On Fri, Feb 27, 2015 at 6:36 PM, useless_username <
doubtful. Sprint's customers base is much smaller than Verizon and they have an even higher percentage of their customers that use smartphones over basic phones. Basic phones are going the way of the dodo. Ina few years all of Verizon's calls will be over LTE. Anyone making a LTE basic phone?
In a few years, there will MORE elderly/vision/hearing impaired who will want and need and deserve to have phone use accessible..Verizon needs to make more effort to accomodate
Jitterbug has it's own site now. It is not compatible with Verizon. Exactly how big do the buttons need to be? There are several available that seem rather large compared to the flip phones from days of yore.
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