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Xbox, amazon, verizon promo
Verizon what is it going to take? I have had my 5g home internet activated for weeks now but Verizon hasn't kept up with their promise of the free xbox, and amazon and Verizon gift cards. Was I tricked? I am tired of being given the runaround "check your email, just wait" I ALREADY did what I had to. Verizon needs to be…
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What in the world is going on with 5G home?
Been with Verizon wireless since 1999, no one cares about loyalty, I get it, figured I would throw it out there. I started home 5g service January 2022, killer speed out of the box, 300 down 25+ up all day long. $25 a month locked in for 3 years, free Next hub max, etc etc. Happy me coming from spectrum 100/10 for close to…
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Service
Whatever you do don't get 5G hone internet service. It's a joke. Please don't waste your time. It was a mistake. It's as bad as Direct TV. STOP DONT WASTE YOUR TINE OR MONEY.
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WiFi extender
Does the home WiFi come with a WiFi extender or what extenders are recommended?
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Can’t redeem 5G Exclusive Home Internet Offers
Received email regarding 5G home internet I recently got from Verizon 12/29 -Thanks for making the switch to Verizon Home Internet. We’re happy to let you know that your purchase makes you eligible for a Amazon Echo Show 10 or $200 Amazon.com Gift Card. -Thanks for making the switch to Verizon Home Internet. We’re happy to…
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Ordered 5G Home Internet back in December and still can't redeem Xbox Series X
I was told in my order confirmation Email that I was eligible for the Xbox Series X and Amazon gift card promotion. I was able to redeem the Amazon gift card through my account but I am yet to see the option to redeem the Xbox Series X or receive an Email for it.
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Missing $200 Amazon Gift Card
When I signed up, I was told I could use the $200 Amazon gift card for Christmas, that was a lie, I called was told I had to wait till January, called again told I had to wait till February. I've tried to redeem and redeem now it's expired. You guys just scram people into signing up and paying for your service promising…
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Network connectivity
I've got unlimited. Had help with setup but still don't totally understand it. Does Verizon have networks assigned to this service . Networks with Verizon ask for passwords and my personal network is always disconnected. This must be a fairly easy procedure. And yes I'm looking for a course in use of devices. I have no…
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Home LTE no longer prioritized.
I have had three phone calls and multiple chats about the slow speed and high latency. I have been sent two gateways and all have the same issue. I have been told that Home LTE will no longer be prioritized on my tower and that I need to be switched to 5G. The number that I was given is answered by an automated message…
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Unable to redeem xbox
Hello I am unable to redeem the Xbox. I see the tile in my account but when I click through to the store it shows up as full price. Please advise.
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Connecting to network
Can't get it to work when I added 5g it's not an easy to find help for the aging population. Takes patients to give them the big picture. A book on the TV is what I need. I thought a forum would involve some communication. This isn't an efficient system I feels like all the help sections never ask the right question.
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Wait Time for added capacity?
How long do you have to wait before Verizon adds capacity to its 5G home internet? My neighbor has it but when I tried to enroll I was told there was no capacity at my address. I requested notification when capacity was increased and was wondering how long does it usually take?
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Contract Buyout claim form not working
I received my final bill from XFinity and followed the link that was included in my 5G Home Internet Welcome email to upload so that I can be reimbursed for my early termination fee. The page loads fine and I can see where I am supposed to fill out the information to submit, but most of the fields are grayed out and will…
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LOOK CAN SOMEONE PLEASE HELP ME CLAIM MY FREE XBOX AND $200 GIFT CARD TO AMAXON!?
Yes it’s been a month since I signed up for the Internet and was promised an Xbox and a $200 gift card to Amazon made several tips to try to contact someone who can take care of it. I just keep hearing excuses I had a promo form filled out. I had to wait two weeks for that and I received an email saying that I was approved…
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Sign Up Offer Redemption
I signed up for the 5G home internet due to the Xbox and Amazon gift card offer back In December. The service has been active for over a month, and I have yet to receive and email with offer details nor do I have the tiles available on my account portal. I have spoken to multiple agents and have received a different…
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$200 Amazon Gift Card Promotion
I, like 100s ,if not 1000s of others on this community who have used this promotion, am not able to find a way to redeem my offer. It would be nice if the email telling you how to redeem actually worked. It leads you to web pages link titles that don't exist.
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No $200 Promo Card for my 5G switchover - Crickets From Verizon
On Nov 29, 2023 I ordered, received and connected Verizon 5G Home with Self-Setup. I was promised an Amazon $200 Gift Card for abandoning my old internet provider and going with the Vrzn 5G, if I kept the 5G for over 30 days. Today is Jan 18, 2024 and obviously it's been over thirty days since I connected to their 5G home…
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“200” Amazon gift card
I received the 200 Amazon gift card but it says not redeemable in your region. I called customer service they said they would send another in 5-7 business days that was on Jan 9th so I waited 2 weeks I got nothing. I called again and they said they see it and they and to enter something in the system and they would call me…
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Acp
Get this error when trying to submit by ACP benefit "There was an error sending the form. Please contact Verizon at 1-800-VERIZONto have an enrollment submitted for you." I double-checked that Verizon and ACP benefit, address, name, email, SSN are the same. Reached out to ACP government department and they said error is on…
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Sos
You know been Verizon user for three lines for two years now the issue that I'm having is the networks is going to SOS mode like 20 times a day and I have to wait couple minutes until it gets back to signal, I called several times to Verizon support center with no help except saying reboot your phone which I did like…
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Charged double for free trial?
Recently i got the 5G home internet from Verizon and have been liking it definitely faster that my previous service. However i just got a bill, charging me $157 for the month that was supposed to be a part of the 30 day free trial haven't heard anything back from customer service about it yet, but its seriously making me…
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Home internet line not recognized on my Verizon account.
#for home internet not recognized or linked to my Verizon account other line for home internet
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New Router Swagbuck games not registering
I play games on Swagbucks for money. Since I got a new router in december it seems like they are not seeing me when I'm downloading the games. Could the new router be blocking things that my old router didnt? Thanks for your help
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Haven’t received return kit for internet
Cancelled my internet service on Jan 22, 2024 and it’s almost been a full 2 weeks and I still haven’t received a return kit for this equipment and I DO NOT want this to show up on my bill because I will lose my mind and leave Verizon all in one if so
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How to Add address reservations to theWNC-CR200Aa Gateway
i need help with the CR200A Garbage gateway. I need to know if it does address reservation for the local network.. Thanks B-
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xbox x runaround
Has anyone recently been able to redeem the Xbox X promo? I see no tile on my app and have not received any emails detailing how to claim the promo as promised. I chatted with customer service last week and they said they ran out of xbox's and I would receive an email this week to redeem when they were back in stock.…
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Cannot redeem $200 gift card and xbox
Hello, I have been trying for weeks to redeem the promotional offers for signing up to 5G home internet. Reaching out to Verizon customer service has not been helpful. They provided instructions, however the names of what I should click on, or the screens and tiles I should be seeing do not exist. Why does it have to be…
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missing xbox series x and $200 amazon gift card offers
I have still not received a email or seen any tiles to redeem my offers. its been a month now and i still have not received a email to redeem my xbox or amazon offer. I would also appreciate you helping me figure out why I have not received the emails to claim my Xbox and Amazon GC. I need this resolved soon or I will just…
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5G Home Internet - internet frequently drops for no reason
I am in San Francisco and recently switched from Comcast cable internet to Verizon 5G home plus. It appears to have been a big mistake. The internet service has decent speeds most of the time but frequently cuts out for no apparent reason. I often get dropped from work MS Teams calls, which is quite embarrasing, and…
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Internet Turns Off 12a-5a daily
For the past 18 months our 5G home internet has stopped working daily from apx midnight until 5am. We live ~50 feet from the tower and have a clear view from the window where our router is located. We have called Verizon 5 times regarding this issue, have received new hardware, completed factory resets, and checked all…