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Terrible reception, only 1 bar
I just received my new Iphone 11 and I only have 1 bar. I missed 6 calls yesterday from my fiance while I was out grocery shopping, and didn't even get any notifications that I missed any calls. When I got home, my fiance called again to make sure my phone was working, and the call came through and rang. I'm also dropping…
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Can’t close open ports on iPhone XS.
A portscan of my iPhone XS (iOS 14.2) in cellular data mode shows that ports 1080 (Socks), 1083 (Anasoft License Manager), and 8021 (ftp-proxy) are open, and I can’t figure out why or how to close them. The ports show as open on any scan of “localhost”, 127.0.0.1, and 0.0.0.0, but do not show as open when scanning the…
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Horrible customer service experience
Verizon customer service is the absolute worst. Just spent 57 minutes on the phone and spoke to 9 representatives. In addition to the multiple other calls I made to them earlier in the week where I attempted to get to a live person with no success. They do everything they can to get out of speaking to you. Every rep you…
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Can not cancel Trade-in
I ordered upgrade then change my mind to order different phone. I canceled it. Phone order is cancelled However trade-in order is still in the system. Can not cancel it. I keep getting following error. "Locked Location-Order-Device combination not found." I check the boards and there are other people who have same issues.…
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Hold times, damaged device charge
I had an iphone 11 quit working. Could not charge the device and could not turn it on and off. Screen just went black and phone died. After numerous calls to Verizon, they had me try to put in a sim card from another iphone I owned. This changed the device status to read iphone 7 instead of 11. They told me they would send…
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Contacts
How can I delete multiple contacts without going into each individual one?
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Bill Review
what is VM Deposit on my bill?
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can’t send text after changing number
i changed my number, it will allow me to send imessages but not regular text to non-apple phones
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Lost IPhone 13 pro max
Ups lost my package. Verizon told me I have to wait until ups located the lost package to receive a new phone. Meanwhile more and more iPhones are back ordered and now I have to wait until at least December and Verizon is basically blaming me the customer and refuse to send a new phone or do anything for me.
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4 G
Will my IPHONE 11 PRO work on 4G when verizon upgrades?
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Shut down apps that may be running in the background of 6 plus
Shut down apps that may be running in background of 6 plus
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Hotspot
Does the start unlimited plan come with hotspot the iPhone 13 Pro? I am unable to add hotspot my line and very confused. Every time I try to turn on my hotspot it just prompts me with this message.
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New phone
Phone won’t activate
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I am not receiving short-code SMS like verification texts from Uber, Google, etc.
Like the title states I am not receiving short-code SMS texts such as verification texts from multiple services like Google and Uber. I have an iPhone 7. I have repeatedly checked and I am giving them my correct phone number, but I am not getting their texts. I am not having issues with sending or receiving other texts,…
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Order STILL on hold after accepting terms and conditions
I've been on the phone and on chat with customer service for this persistent issue daily. Nobody is helping. My order still says it's on hold after I have already accepted terms and conditions. They said that it's because of backorder, but today is the last day to accept the terms (which I've done!) or my order will be…
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Using bluetooth devise with SE phone causes the call to be dropped during call
I have a new SE phone. If I answer the phone with a Bluetooth device the call will shut off during the call. The same has happened with more than one type of device. How can I fix this
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Not receiving verification code
I have a iPhone XR and have had since November 23. It was pre-owned but in good condition. I have been trying to get my Verizon to send a verification code but my phone will not receive it. I have nothing in my blocked list. I have been on the phone many times with Verizon and apple customer support. They can not figure…
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How to add a data boost
How do I add a data boost to my 'UNLIMITED" plan?. I have an iPad Air and use it as a hotspot for my business. I am in a very rural area and do not have access to anything else for internet. I have to go through the same thing every month, an excruciating hours long call to verizon to get the data boost. Once I am able to…
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iPhone 13 pro max/verizon app
Hey guys I recently got the new iPhone 13 pro max and when logging into the my Verizon app it says I don’t have SMS and my email is isn’t set up? Verizon doesn’t seem to know what’s going on and so far I can’t find any info related to a fix? Can anyone help thanks a buch
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Giving iphone 8 to MIL
We are giving my daughter's Iphone 8 to my MIL. She has an iphone 6s. What are the steps to set this up for my MIL?
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Hotspot
Can I set up a personal hotspot on my iPhone XR for free?
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Trade in issue
Let’s try this again…traded in phone, store said they’d take care of the rest, never got promo, contacted this community, nothing, found IMEI #, contacted the community again, nothing, I need answers…NOW!!! $750 promo gone, phone that I was paid for & traded in gone…that’s about $1500…GONNNNEEE!!! I need answers!!!!
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Number on texts. Bill shows: 000-008-7366, hiding the number partiallt
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Trade in issue
I upgraded my daughter's iPhone 11. I marked that the screen had a cracked screen, but everything else is working. I just received the device back from Verizon saying they can not accept phone due to cracked screen! Really? Then why did your upgrade system still quote me for the device WITH the cracked screen, send out the…
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Horrible Cell Service and Getting Worse
I'm in the Washington DC Area, (20009 zipcode) and all of a sudden my cell service has gotten HORRIBLE. I can barely make outgoing calls at all, it doesn't even ring. All "successful" calls are breaking up the entire time or the call drops, and when incoming calls come in - I'm just saying "hello? hello?" into the line and…
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Verizon not honoring the free 5G phone upgrade offer
Getting run around from online chat reps. My daughter had a 4G iPhone. We still had several payments to go on it but she was eligible for an upgrade with turn in. So she went to the Verizon store and ordered the iPhone 13. When it arrived she turned in her phone to the store and picked up her new phone. The refund for the…
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Trade in issue.
Verizon estimated my iphone for $800 as a trade in value but I sent them perfect phone they valued only $40 and they said phone is damaged BUT I SENT THEM PERFECT CONDITION PHONE. They broke my phone. I need help please?
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iPhone 12 mini Promotion not honored
I received the following text from Verizon on Dec 11, 2020. VZ MSG: Amazing offer! Upgrade to iPhone 12 mini 64GB for $5/mo for 24 mos; 0% APR. Retail price: $699.99. With iPhone 4 or better trade-in and Unlimited plan. Click m.vzw.com/iPhone12mini (data charges may apply) or call 800.319.2482. Trade-in conditions and…
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My Numbers calls cut out around 1 minute mark
I used to have the Samsung Note 10+ and had a second number using the My Numbers app. Had no issues with calling out, receiving calls, or texts. I upgraded to the iPhone 13 Pro Max and now around the 1 minute mark of a call on My Numbers, the audio will cut out. I’ve tested it out using the speaker, Bluetooth, or any other…
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Verizon Call Filter
Why can’t I report short code numbers on Verizon Call Filter? And why do I have to pay for upgrades if I want the service not to be completely useless? AT&T’s Call Protect does an amazing job of detecting and blocking fraud, spam, and nuisance risks, free to their subscribers (4.5 stars and 608k ratings on the App Store).…