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Want to make an in store appointment at delta shores
I would like an in store appointment
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Billing $80 for start unlimited
Why am I being billed $80 for start unlimited when website says $70?
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No service
I recently purchased a iPhone 12 and at work near the Mexican/US Birder I discovered that there was degraded service. I called customer service they said it was because of my plan. I told them I had about 6 years without any issues and now receiving no signal. Once they set me up for the plan I get a Mexican carrier named…
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*228 used to work for updates... what has it changed to???r
why doesn't *228 work anymore or has it changed???
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iPhone 12 bogo scam
My husband has been with Verizon for years. I was with a different provider. When I heard about the bogo deal Verizon had In December we decided to do it. We went to the store. The sales person told us to qualify for the deal he had to switch to a different unlimited plan(the one my husband had was not offered since 2018)…
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Paying off a phone
I bought a new Verizon iPhone 12 on Dec 20, 2020. When I purchased the phone, it was $1199.99. I used a $5 credit to make it $1194.99. After I received my bill in January, I called Verizon because I wanted to pay it off in full. (The bill is attached (1) showing $1155.07 remaining after I pay the January bill). The amount…
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I can't open the My Verizon App
When I open the app it shows it saying "Verizon" but then I just a blank white screen and it doesn't load
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Voicemail mailbox number
We’re do I find my voicemail mailbox number on my iPhone 11
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Verizon Account 2 Factor Authentication problems
I setup 2 Factor Authentication on my Verizon Wireless account. Afterwards I tried to log into my MyVerizon app from my iPhone XR and I keep getting an error message saying that my device does not have SMS Messaging set up. I have no other issues receiving SMS codes from anywhere else, just when the 2 Factor Authentication…
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Message+ not working on iPad Pro
I recently purchased a new iPad Pro 11 and downloaded Messages+. When I try to send a verification pin to my phone, I get an error message, “Error - Not able to generate pin. Try again some time later.” I have uninstalled and reinstalled the app a couple of times. It works on my old version of iPad Pro. Both iPad Pros have…
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Why can't I use data while on a call?
Why i cannot access anything while in a phone call even the cellular option has boice and data selected
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Call Filter APP not working
Verizon Call Filter is not opening on my new iPhone12 Pro. It starts and then immediately closes. I went to the APP store to see if it had been updated but that didn’t work.
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My Verizon app crash on account load
Hey all, I've had a really annoying problem with the "My Verizon" app as of the last couple of updates. When I open the app, it loads, then crashes after loading my dashboard. I fixed the problem on my iPhone 12 Pro Max by restoring the phone to a clean install of iOS 14.4, and it seems to have settled down there. However,…
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New problem in past few weeks: Dropped calls constantly
I am at my whits end. I have an iPhone 11 with enabled wifi calling. I sit in my work chair, and typically have 3 bars of service. In the past I would often watch the bars drop and rise, with occasional dropped calls. Right around the new year, I began having serious problems with calls dropping. Pretty much every extended…
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apple phone 8
Im trying to get a shipping kit
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I can't open the my Verizon app
When I open the app it shows it saying "Verizon" but then I just a blank white screen and it doesn't load
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What is my mailbox number?
I own an iPhone 6 and am struggling with my voicemail. No one has been able to leave me voicemails. When I try to access my voicemail by pressing the icon under phone it calls voicemail then asks who I would like to leave a message for or says to press pound to access your own voicemail. I then press pound and it asks me…
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Apple Watch
If I have a iPhone 12 using Verizon wireless and Lte Apple Watch 6 series using Verizon wireless? Can I use the same cell number using the iPhone 12 and same cell number using this Lte Apple Watch Series 6?
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Storage full on phone - now it's frozen
IPhone SE 64 GB -- I'm not techy... use small words lol. This phone is old and doesn't have much storage, I get that. I use it for pix, a few apps, but mostly for phone, texting, and the Notes app for keeping lists. This morning it said I needed to free up space, so I tried to offload some unused apps. It froze. I tried to…
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A new Verizon iPhone can't receive text messages from an Android phone on another carrier
We just switched one of our phone lines to Verizon because a family member wanted an iPhone, which our carrier doesn't support. The phone is activated (as of about 8 hours ago). My non-Verizon Android can receive texts from the Verizon iPhone, but the Verizon iPhone can't receive texts from my non-Verizon Android. Doesn't…
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Deleted contact
How do i find a contact that was deleted my contacts?
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iPhone 6+ will not update newer than iOS 12.5.1
My iPhone 6+ is running iOS 12.5.1 and indicates “Your software is up to date.” How do I get it to update to the latest version: iOS 14.4?
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Wireless Service problem in Strawberry California - cell phone not working
The Wireless Service is not working in Strawberry California - cell phone not working
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OneTalk says 'Messaging Disabled: Tap to retry'
I just installed OneTalk. Phone calls work fine, but when I go to the 'messages' page, it says 'Messaging disabled: Tap to retry'. Any help?
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Damage charge
I had a problem with my iPhone X Face ID not working. I spent 3 days with techs troubleshooting only to be told to send the phone in for replacement. There was no damage. I was emailed today that I am being charged $329 for damages. I did not return a damaged device. They then credited me $129 as a replacement phone…
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Set-up Fee and Activation Fee
Why was I charged 2 times for activation fees? Where in the policy does it share this? *Verizon store a DDP Activation fee of $35 for each line *My first bill $40 activation fee for each line I was told the store charges to “set-up” (did not set anything up) and company charges to “activate” really??
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Cant swap numbers
Cant swap numbers between my iphone 12 pro max and another phone on my account - get error- "We are unable to find the details in our system for this device." - both phones are activated and working.
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Awful customer service
Since December I have been trying to get my bill fixed. I have had no help whatsoever, I have probably talked to over 10 customer service people still no help or answers. On my (Nov-Dec) I was Charged a trade in adjustment that I wasn't responsible ($258). Then comes to find out they never gave me credit for my trade in…
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recover photos
Hi All, My husband needed an update to his phone, but he didn't have enough storage, so we started deleting photos. First we made sure they were in google photos and they were, so we started deleting, but that still wasn't enough. So on the update screen there was an option to delete deleted photos, so we did that. And now…
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Apple Watch series 6 won’t activate
I purchased an unlocked Apple Watch from Best Buy and Verizon is refusing to activate it. A senior tech said they won’t do it because the Watch IMEI is not in their database. I traded in my watch and now have no watch working. I spoke with apple and they said that Verizon can add it but Verizon said they can’t. I think…