Apple (Archive)
OneTalk drops calls
I installed the OneTalk app to take business calls on my phone. It almost always drops the call after 10-20 seconds. The line just goes dead, and usually (but not always) the call is terminated. The standard Verizon phone service works fine.
Dramatic increase in junk text messages
All of a sudden, about a week ago, I started to get about 3-4 junk text messages a day. Prior to that I probably received one per month. I have no idea why this increased so suddenly—I imagine that some merchant that I provided my phone number to sold it to spammers. The issue is that each of these comes from a new number…
over charge
Why am I being charged for 2 additional GB $30.00?!
People cannot leave me a voice mail. It says welcome to message manager?
Suddenly today I cannot receive voicemails. It says "welcome to message manager and enter your mailbox number"? Anyone had this problem before?
Can I get an insurance replacement?
What will the insurance replace it with? Wondering if the just buying a new one with the upgrade would be better.
Updates
Can I update an iPhone 6 to IOS 13 or newer?
Zenkey
How do I remove/close a zenkey account
some calls are going straight to voicemail
some of my calls go straight to voicemail
iPhone 5g slower than 2g
Why does my iPhone consistently have .68 mbps when it switches to 5g? All websites and apps take several minutes to load or they just timeout. Shouldn’t 5g be faster than 2g?
No service
My service goes in and out and the Verizon store said they don’t know what to do. Any help.
No gifs on Message+ for iPad
I have seen variations on this topic, but none recently and none with my particular issue. I have Message+ on my iPad for texting over Wi-Fi. Text and emojis works fine, but there is no support for sending gifs on Message+ as there is on the plain old Messages app on my Pixel 2. This seems more like a feature request than…
About to return iPhone 12 mini; worse calls than old iPhone 6s
This week we upgraded an aging but capable iPhone 6s to an iPhone 12 mini. (Location: Marco Island FL). Call quality is markedly worse on the 12 mini, with sound distortion and drop outs (literally sitting in the exact same spot from which the 6s worked perfectly days earlier.) Local Verizon store rep says the local 5g…
Please report my 2020 verizon expendetures
I'm trying to get a report on how much I spent on Verizon ce3ll phone coverage in 2020
Downloading text conversation
I need to download (save) a text conversation that is over a year long. I have followed the directions online to get to my Verizon messages on My Verizon, but the conversation doesn't load in the left hand toolbar. It's strange, because others are there, and I just messaged this person this morning. I have followed…
Need Texts off a suspended phone.
My phone was no longer available to me, and the line was suspended. I received a new number, and a new phone. I have since recovered the lost phone, but for various reason I need to keep my new number active. However, I have email account passwords that require texting ability on the old - not suspended line. Is there a…
Apple music
Just switched to a plan with free apple music which starts next month. Wondering if there is an individual price for each song download or that included in the free membership? Thx
Anyone notice cell reception is getting worse?
I noticed about mid-2020 that Verizon service was going downhill at my father’s home. I upgraded not considering the poor service would eventually make it to my area. Anyone else notice the cell signal and data is left wanting? Zips of 81502 and 80401. People on NextDoor have been complaining for months now as well. Some…
iPhone XR purchased in Korea
I bought iPhone XR in Seoul and have used it successfully with ATT network for a year. I am switching to Verizon and am told device will not work even though it is unlocked. Any ideas?
Call Filter Plus
Call Filter Plus worked fine until a couple of days ago. Now, Call Filter no longer shown as an option to Share Contact - More in Iphone 14.9.1. No way to report spam calls. Support says currently subscribed.
Charges on my bill
Are we being charged for the use of 2 iPads? Our old iPad does not work and haven’t been using it for a long time. If we are being charged for the usage of 2 iPads, please eliminate one of them. Also, we want to decline the insurance. I’m assuming that the extra $30.48 per phone is the insurance cost? Please deduct these…
iPhone 12 on a prepaid plan?
I'm currently on a prepaid plan with Verizon for my iPhone 6. I'm considering purchasing a iPhone 12 directly from Verizon. Can I simply swap out the sim card and insert in the new iPhone 12? Does Verizon charge a transfer fee for changing phones?
Tempered Glass Protector Replacement - Lifetime Warranty
I have the lifetime warranty. My tempered glass protector is damaged. The sales person at my local store advised me to go online to file the claim to receive a new protector. Where do I file the claim to do so? I see the portal for the damaged screen but this takes me to replacement of the actual phone screen and not the…
Lower my bill
I have an iPhone X and an Apple Watch. Both will be paid off next month and my bill used to be around 150 but now it's around $200/mo and the last couple months have been over $300 for various stupid fees and such. I have checked my add-ons and the only one that isn't free is the $30/mo for protection which I will not get…
BOGUS 5$ MONTHY PROMO IPHONE 12 MINI
Received a text yesterday for iPhone 12 mini. 5$ A month with trade in for two years. The promo doesn’t work. It’s only offering 412$ discount, which is 15$ a month. Called and chatted 10 times. Company has no answer. And the promo is still there. 250 billion dollar company and they are clueless. I emailed the executive VP…
Signal degradation
We switched from Tmobile to verizon because t mobile had 0-1 bar of service and would drop calls consistently. We paid thousands to get our phones correct, 6 teens and 1 adults. All phones were 3-5 bars. over the last year, that has reduces to 0-1 bar on all of the phones. We are out thousands of dollars and VERY upset…
Why am I being charged for my "free" iPhone?
In December I received a text; "get an iPhone 12 mini on us". It had a link and also a phone number to take to access the offer. I called the number and spoke to a VerizonTelesales Solutions rep. As required by the offer I switched to an unlimited plan, signed up for auto pay, sent in my old iPhone (Verizon acknowledges…
The alleged "Free iPhone 6" with trade in?
I have yet to see a straight answer from Verizon about the "free iPhone 6" or $200 gift certificate offer with a trade in For my iPhone 4. The information has even seemed to vanish from their website. Is this offer actually available or not available? If it is I'll go ahead and renew my two year contract a month early or…
cannot make or receive calls
Haven't been able to make or receive calls since Monday morning, spent 45 minutes troubleshooting via text with Verizon. Was determined I needed a replacement. I told them this was my work phone and I need it to make and receive calls from clients. Was told by the agent I would have the phone Tuesday by 12pm. I asked if I…
Texts with a jumble of letters, numbers, symbols
I recently purchased a IPhone 12 Mini. I’ve been receiving texts from unknown senders containing only a jumble of letters, numbers, and symbols. All are received while phone is on Do Not Disturb (overnight). Why? What is this? I never had this issue with my old Apple phone.
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