Apple (Archive)
Phone Number Change
When I change my phone number and put a future effective date, will Verizon give me the new number right away so that I can give people forewarning?
No Service on my IPhone 6 plus
Help me get connected please!
Horrible Wireless service
We have total Verizon service in our home. Landline and cable. Almost $300 per month there. Then we have two iPhones and two IPads. Total monthly Verizon bill is over $700. Just had Verizon here today for 3 hours servicing landline. Here is why I am SOOO angry. I pay for 4G service for my iPad and cell phone. Lately all I…
How do I get a sub account?
Hi, I was advised that I need to look at having a sub account since one of the lines on my account is for business. Can you please provide me with some information regarding what a sub account is, what is required, etc? Thanks, Eric [Removed] personal information removed as required by the Verizon Wireless Terms of…
iPhone SE 2020 Shutting Off
I just got an iPhone SE 2020 and I have had the phone for about 1 week. During that time the phone has automatically shutoff about 10 times requiring me to restart it each time. Has anyone else had this issue and can it be fixed? It seems to happen whenever I set it down. I am seriously considering returning this phone.
Poor cell signal
Looking to build a home in the zip code 34432, city of Dunnellon, Florida I have talked to a Verizon representative, they said the tower is scheduled for an update. Can you find out when it is scheduled for that update?
Need to reach Verizon Corporate Office to File a Complaint with CEO about the Verizon Store refusing Service
Hello, I have been a Verizon customer for well over a decade. One of my son's iphone broke (it does not work) and given that it is an older model, I decided to get him iphone 11 pro or pro max. We looked up a local store that is open and a location that offers in store services and after reviewing the policy for the store…
Data
I’d like to find out how I am using my data because it just started that I am out of data half way through my monthly bill. I need my breakdown of the data from both phones
upgrade fee
Finally able to afford an upgrade and charged a 40.00 upgrade fee. I didnt use Verizon and in 8 years I have been with him I have been a great customer. Very disappointed with them now. Terrible customer service. I tried asking to waive and was told no.
End of my flip phone
Been using a flipper for 30 years and Verizon has informed me it will not be supported first of the year. So contemplating a $240 flip phone of the I phone SE. Looking for advice on single line plans. I basically just text and call, take some pics with my cruddy camera. So looking for a pretty basic plan and a phone with a…
No Caller ID for Non Contacts
My caller ID was stolen by a spam company. Is it possible to only make outgoing calls with Caller ID only for numbers listed in your Contacts.
Internal storage
How do I increase my internal storage? I have 16 GB and need more because I am terrible about not deleting photos. Need more space. Please help. Thanks!
Group Messaging/connection
Hello Community! I am unable to receive or send group messaging. Anyone else with an iPhone 11?! I have reset my phone lost several applications and no luck, at the advise of a Verizon customer service rep. It’s not their fault because they are only given the information provided from the engineering team. One, I pay way…
Just Kids Trusted Contacts
We have the Just Kids plan for our son. One of his friends only has an email address that he can text. Is there a way to set up an email address in the trusted contacts? I am only seeing phone number as an option.
Verizon is a let down for this consumer
I am a new Verizon customer. I came from Sprint. I'm in my second billing cycle. Really wishing I could leave Verizon. I miss Sprint. They had their problems, but I never felt taken advantage of. I switched because I heard good things about Verizon. I am very disappointed. I feel taken advantage of. This has been the worst…
Verizon Signal Strength has been extremely low and slow lately, why?
WiFi Calling stopped working on only 2 of our 3 phones
This morning 2 out of the three iphones on our account stopped being able to use WiFi Calling from our home wifi. My Xs Max and my 8plus both stopped working, but my husbands Xs Max works fine still and my cruddy tmobile work phone (iphone 7) works fine. I've tried all the resetting- Reset Network Settings, and a full…
forwarding spam to verizon from iphone
i am trying to forward a sexual text message to spam. it says touch message and hold and when forward comes up hit firward. no forward comes ip.. how do i forward to 7726
I have too much "other' data stored in my Iphone memory. How do you delete it.
Need help here. I have a 32GB memory and almost half is taken up by "other" data. How do you delete?
text conversation that I didn't have
I have a text conversation that I don't know who the number is and have never sent a text to. Is it possible for someone to hack your number and have a text conversation with someone without you knowing?
Poor cell reception
I just moved to ARMONK NY, (10570) and can barely make a phone call in my home without losing reception. It’s is quite frustrating. What is Verizon doing to fix cell services in my area?
HUGE ISSUE
Why is it that if my phone rings and If I don’t answer, the phone call goes to someone else’s phone Who I don’t know! How do I resolve this issue?!
Just switched my iPhone to Verizon, can’t use internet when not connected to WiFi
I’m sure there’s a setting that needs to be changed but don’t know where to look. Phone works fine and apps and internet are fine on WiFi but when I’m out and want to use the internet it tells me I’m not connected to a network. Please tell me what setting I need to change. Thanks.
Personal Hotspot
When I try and turn on my personal hotspot I am redirected to the verizon website but there is nothing here to help me enable it. Anybody have any tips
My calls keep failing on my Apple XR.
My calls keep failing on my Apple XR. Verizon tells me there aren’t any cell tower problems in my area., but I watch the reception bars at the top right of my phone go from 4 to 0 frequently. It is happening when I travel out of state as well.
iphone
my phone is bent, i cannot get a hold of anyone because my phone doesnt work.
Rebates not honored
My family and I switched from AT&T to Verizon Wireless on April 25, 2019 during a promotion that Verizon was offering. We could bring our own device and get a rebate of $250.00 per line. I was bringing over 4 lines, totaling $1000.00 in rebates which were to be paid with Mastercards. The only stipulation to this promotion…
If I am on the device payment plan with an iPhone 6, can I use an international SIM card when traveling?
Hi, I plan to switch to Verizon Egde with Iphone 6, but i just want to make sure if i can buy SIM to use with it when i travel outside the USA? Do i need to unlock the phone? thanks.
How can I change number of rings
Phone calls intermittently not ringing through to my phone
I am having a nearly identical issue to the person who posted below in 2018. I am on an iPhone 11 Pro, IOS Version 13.6. I see calls in voicemail that are not shown as received. This has been going on in the last month. I have replaced my old phone (iPhone 10) and the problem followed to the new phone. Restarting the phone…