So finally decided to make a family plan with my wife and in laws. We all have different carriers so decided to move to a common carrier and chose Verizon. Let me tell you the worst ever decision made. The worst poor customer experience. To begin with Verizon doesn’t care about customers they would rather not help you than…
Hello, we have a new home construction and are set to move within the next 2 weeks. The builder informed me that our home has Verizon Fios installed. When I check our address it says our address isn’t in the system yet. I opened tickets through Facebook messenger and they said the engineer’s are still working on it. I…
I am having issues logging in to my new Business account. I just made the account after registering for new internet services for my business, as I was prompted to at the end of the transaction. I received a verification email for creating an account -- did NOT receive one to confirm my impending internet/wifi services,…
I received an email stating I can follow a link to collect my welcome bonus and the link is nonexistent on the Verizon website. I have attached the email working below. Please fix this as this is a limited time offer We hope you're loving all that Fios® has to offer. Now that you've had your services for a while, we wanted…
So when I signed up for Verizon today I accidently put in the wrong email address I put @google.com rather than yahoo. So now when I got my receipt it says I can register so that I can see my order updates ect. Well I cannot do Anything because I don't have the email where my verification code is being sent to and since…
Hi there. My account password reset is not working as it's tied to my phone number and my phone is currently not working.
Looking to verify sure discount. I was a new customer and placed an order on line which included my nurse discount which was verified by ID.me. I then had a rep cancel that order and place a new order due to wanting a tech to come install. The customer rep placed the wrong order. Had to cancel that order as well. Finally…