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Disney + and hulu
My Disney + and Hulu was working find until two days ago. The bundle shows as active in my Verizon acct. but nothing works now
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Can't activate my account or port number
I'm posting here because the customer service rep could not help me. I have my current plan with Mint Mobile. I wanted to switch to the Verizon Prepaid plan so I went through the registration process, specified the eSIM (my Mint account uses physical SIM) of my iPhone 13, and got an account and PIN from Mint to transfer my…
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Phone mailbox number
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Espn
I am having trouble signing into my ESPN and I have the bundle package
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Sorry we are not able to process this request
Every time I sign in, I am redirected to a page stating, "Sorry we are not able to process your request at this time." Below that error, it says, "Learn more about Verizon Wireless products and services: Shop or browse our selection of phones and plans. Get to know our products with fun and interactive demos. Go to Send a…
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Cannot receive text message verification code
I recently transferred from Xfinity to Verizon, and I'm the account holder. It took quite some time to first get access to my online account with Verizon, since none of the verification code sent through SMS can be received. To make things worse, it seems like all verification messages weren't received at all on my newly…
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FUNDS TAKEN FROM BANK ACC INACTIVE
Account said I owed $31 to restore + tax. Bank was charged 34.57. Acc still inactive
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How to Port Google Voice number to Verizon
Hello! Is it possible to port my google voice number to Verizon? Can anyone confirm if it is successful and doesn't have issues after porting? Thanks in advance for your help!
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Disney+ bundle wrong email
Hi All, ivw been trying to get this resolved for some time now and am running out of patience. I already have Disney+ and initially went to add the Disney Bundle, however I added the wrong email address. No matter what I do now, I can’t get back to enter a new one - even after removing The bundle and adding it back and…
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How to contact Verizon esclation
I was lied to by verizon representative. I just switched from AT&T I was told by a verizon rep that my bill would be 63.00 that was a lie. Also I was told phone activation fee would be waived and come off bill. I guess it’s just a way to get me to switch carriers they probably get a commission. Forget calling and asking…
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2 factor authentication issue
Hi, my cell is broken and I cant see the message for the 2 factor authentication. How can I get in to my account?
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Re-activate Sim
Hi! A am planning for a trip back to the USA and I would like to reactivate my sim card. I tried to register for a new account so I can manage my sim card, reactivate plans etc but i am getting this error: ”Sorry we are not able to process your request at this time”
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+Play issues with Netflix, Paramount Plus, and Showtime
My Netflix account was activated with no problem but when Netflix Premium - bundled: activated. Next up: Paramount+ with SHOWTIME - bundled. Your Netflix Premium - bundled subscription is active. Now let's get Paramount+ with SHOWTIME - bundled going to finish up your bundle. When i click manage i get this message Unable…
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We encountered an error while processing your request.
Keep getting error when trying to add disney bundle service included in my plan. We encountered an error while processing your request.
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$200 Promo for Switching (2023)
We bought 2 new iPhones this week with the $200 promo for each switched line, switching from Tmobile. I have not received any notification and when I go to the link vzw.com/myverizon it does not mention anything about the promo. Please help.
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Verification
It says invalid request when I try to verify my identity using my license what do I do
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Verizon from AT&T
Will Verizon buy me out of my att contact?
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Invalid Request for ID verification
I ordered a Prepaid plan and an email was sent to me requesting that I upload my state ID. The URL provided does not work and only prompts a 'Invalid request' page with no other information. Also, I tried looking up the status of my order, it also showed that action is required to process the order. But when I click "take…
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Account Management
I was trying to connect my account to my bill with the account number, and it says my account number is already connected to an account and I don't know how to figure out this issue or even log in using the account number
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Activate ESPN on the bundle
I have tried several times to activate my ESPN account through the bundle. My Hulu and Disney works just fine but I cannot figure out how to start the ESPN account.
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We encountered an error while processing your request. Please try again later.
Same problem as dozens other here. Trying to activate a new YouTube TV account, and I persistently get, "We encountered an error while processing your request. Please try again later.". Tried Safari, Chrome. Tried different laptops. Tried my mobile phone. Tried everything. So frustrating. Will give it another few hours,…
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Please help
Please help. It keeps asking for my id and additional documents to verify my identity. I’ve sent several times
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my verizon business password is not working
I am receiving this message even when the admin of the verizon business account has sent me the reset password link. There is a orange box that comes up top with a message that reads "This User ID requires a Password Reset. Please contact one of the following for further assistance: * • Company's Administrator * • Verizon…
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I’d verify
please help! I can’t verify my id I go to submit documents and it closes the website after 3 seconds of allowing my camera to work it let me upload my social then I tried to do my I’d and it closed the browser I’ve done this 6 times already I ordered my devices yesterday
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Identity Verification Impossible
I have just submitted an order to transfer my number to Verizon phone service. I received the email asking me to verify my identity by uploading documents to a link. When I click the link, the resulting page displays "Invalid Request" with no additional information. I called 888-483-7200 and the automated system told me my…
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Status of a ticket
I placed a call into support this past Sunday and have not heard back despite what the lady said that she'll get back to me. My ticket concerns not being able to use a new email address for my Disney Plus Bundle. The reason for this is my original Email address could only use 2/3 services in the bundle "Disney" and "ESPN",…
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Unable to verify email address
I am having a series of problems with my account, but this one might be the root cause of all of them. I am able to log in to the My Verizon app and see all of my info. I have a user ID. I have all of my devices and accounts and billing info. I have an email address, but it gives me a link to verify. I click the link. I…
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Activation Stalled S23 Ultra
Received a notification that something went wrong with the deactivation of my old device and same message for activation of new device (S23 Ultra). Received message to call Verizon for assistance. After talking with an agent, who connected us to a couple departments, I am being told the 'switch order' is hung up in the…
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"Sorry we are not able to process your request at this time" error message.
Hi, I want to register for a "Verizon wireless account", but I encounter the error message no matter what I do. I've looked at the previous questions but don't find a way to address this issue. Would you also send me a private message so I can register for a new account? Thanks very much in advance.
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Customer Support for New Line and Device Activation
I've been a Verizon customer for a few years now, switched to them a few years back based on their overall "coverage area." I won't get into the false service coverage maps, but I will tell you about my recent customer service experience. I just added a new line and device, purchased directly from Verizon via the online…